Senior Loyalty Technology Strategy Analyst

Job title: Senior Loyalty Technology Strategy Analyst

Job description: Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 11/24/2021

Posting Close Date: 12/08/2021 (Please note the posting will close at 11:59pm)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we’re going global.

Join us and love where you’re going.

Remote Work:

This position is eligible for remote work, within Canada, under our mobile workforce program.

Overview:

As WestJet looks towards a busy period of recovery and growth, the Commercial Technology team is seeking a Strategy Analyst to support the Loyalty Technology team. Reporting to the Senior Manager, Commercial Operations, the individual is accountable to execute on and provide analysis and insights on the efficient operation of the Loyalty Technology team. This role will play a part in multiple shared stakeholder initiatives and responsible for driving excellence in our processes and team performance. The Strategy Analyst will collaborate with internal business units and team members to facilitate analysis and process improvement opportunities including the support of our Commercial Technology long term strategy.

This position can be based in Calgary AB or Canada remote and is a work from home opportunity.

Key deliverables include:

• Work closely with product managers and product owners to enable day to day delivery and operations with a long-term view
• Analyze current delivery and operation processes, strategize process efficiencies that compliment the overall WestJet Technology vision and practices
• Manage contract/purchase order requests and invoice reconciliation
• Forecast and track talent acquisition initiatives and provide reporting and insights to leadership
• Support creation of business cases for loyalty technology projects and initiatives
• Promote awareness and collaboration with stakeholders through effective communication of Loyalty Technology’s activities
• Support establishing measurable objectives and performance tracking to the Commercial Technology strategic objectives
• Establish and maintain onboarding and offboarding processes, collaborating with internal stakeholders
• Manage new hire assets and system access, as well as other audit controls as required
• Lead the ideation and execution of team events, well-being initiatives and team building
• Continuously measure and evaluate strategic roadmap effectiveness
• Develop and maintain process documentation and resources
• Partner with team stakeholders and prepare key overview perspectives for senior leadership

Experience and qualifications:

• Bachelor’s degree in business administration or equivalent experience
• 5-10 years’ experience working with technology analysis in a business analyst, technical analyst, planning analyst, project coordinator or similar role
• Excellent analytical and problem-solving skills
• Detail oriented with high degree of accuracy
• Experience in interpreting, analyzing, and communicating complex data and insights effectively to various audiences from peers to executives
• Excellent planning and organizational skills
• Experience in collaborating with and managing stakeholders
• Experience in driving action and influencing change with critical thinking
• Experience with financial analysis and budget / forecasting
• Experience with process development and management
• Expert level skills in Excel for tracking, reporting, data analysis, etc.
• Good understanding of technology strategic planning with curiosity and ability to understand and promote different disciplines within the technology team
• Ability to explore new opportunities and lead in communication and partnerships with internal and external communities
• Ability to work in diverse, fast paced and fluid environment
• High degree of diplomacy and good judgement, with the ability to maintain confidentiality

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet’s regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet’s operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet’s Alcohol and Drug Policy.

As a federally regulated company, the WestJet group of companies is required to comply with all federal mandates. In order to be compliant with the recently-announced vaccination mandate, and to keep our guests/employees safe, all employees will be required to be fully vaccinated against Covid-19 as a condition of employment.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit .

#LI-Remote

#LI-RM1

Company: West Jet

Expected salary:

Location: Calgary, AB

Job date: Fri, 26 Nov 2021 00:06:44 GMT

Job Source: Careerjet.ca

Click Here to Apply