Intermediate Production Support Analyst with Core Java experience to support various initiatives within the Technology Service Management team
Job Overview
Job title: Intermediate Production Support Analyst with Core Java experience to support various initiatives within the Technology Service Management team
Job description: Our Banking Client is looking for an Intermediate Production Support Analyst with Core Java experience to support various initiatives within the Technology Service Management team. – 39303
This is a 6 months contract to start, possibility of an extension. Remote during Covid , Toronto/Vancouver based
Must Have:
- 5+ years of experience providing Production Support (Level II) within a large enterprise environment
- Hands on experience with Core Java
- Strong understanding of ITIL Concepts, ITIL certification
- Experience with Deployment, Splunk, AppDynamics
Nice to Have:
- Banking/Financial industry experience
Responsibilities:
- Provide subject matter expertise, specialist knowledge and consultancy to Service Management Disciplines, and support to Service Quality Managers and GBs/GFs in the promotion & adoption of Service Management best practise
- Responsible for understanding and analysing Service Management requirements to include data inputs/outputs from discipline areas, ensuring the architecture of the Service Management platform is technology for purpose and delivery of the most appropriate solution
- Delivery of governance-based and global Service Management reporting and Provide support to the Service Management Enterprise Architect
- Lead, manage or support Technology Service Management Analysts as appropriate, providing technical and functional support and guidance on Service Management processes, helping to develop core Service Management competencies and knowledge across the wider team
- The role will have a broad understanding and comprehensive appreciation across Service Management process and principles and depending on remit, may have or require more extensive knowledge of certain specific discipline(s) and the relevant processes
Specialization and Skills: Software Development Java 5 – 7 years
mainframe developer 2 – 4 years
Application Support Application Support Analyst 5 – 7 years
Priority Requirements: Please describe your experience as a Production Support Analyst where you utilized your Core Java experience and provided Level II to support various initiatives (5 – 7 years)
Work Environment: HOURS: Standard Hours 37.5 hrs/week (Weekend/Pager Support – Once a month)
Fast Paced, Global organization
(Virtual for now), 2-3 days in office when back to office – Downtown Vancouver/toronto
Company: S.i. Systems
Expected salary:
Location: Toronto, ON – Vancouver, BC
Job date: Sun, 19 Dec 2021 03:52:56 GMT
Job Source: Careerjet.ca