Disability Management Specialist

Job title: Disability Management Specialist

Job description: Are you a Registered Healthcare Professional with well rounded experience in Disability Claims Management? Are you passionate about providing excellence in customer service and enjoy working both independently and collaborating as part of a team? You are looking in the right place!

The Disability Management Specialist will provide leadership and occupational health and wellness advice with a specific focus on Disability Case Management. Reporting to the Manager, Human Resources, you will partner closely with the People Planning & Services Team and Management in support of claims management; requests for medical accommodation; return-to-work/modified work; grievance matters, investigations, and appeals or tribunal hearings related to claims for short term disability, long-term disability, employment insurance, and WSIB benefits.

Who we are

We are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. Home and Community Care Support Services Mississauga Halton is pivotal in this process. Entrusted through our provincial mandate to deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the delivery of high quality home and community care.

What will you do?

• Access, review and adjudicate short-term disability claims in regards to the functional health and wellness of employees by gathering relevant information and medical documentation
• Conduct case assessments, contacting the employee and their direct manager to explain the disability management process and gather information for assessment purposes
• Manage the Workplace Safety & Insurance Board (WSIB) claims and return to work process, including the timely completion of required documentation
• Develop and document an understanding of the situation and the factors/barriers inhibiting a successful return to work for the employee
• Review job demands and identify suitable work while adhering to the essential duties as they are key elements to ensuring successful return to work solutions that are cost efficient and effective
• Research assistive devices, technology and innovative accommodation solutions
• Determine an appropriate return-to-work (RTW) plan with the employee and the employer and provide active support for the RTW planning process between stakeholders
• Manage transitions from STD to LTD when applicable
• Oversee the Attendance Awareness program
• Monitor and maintain the Employee Immunization & Communicable Disease Verification program
• Provide statistical data
• Promote awareness of health and safety issues and stay current with disability and wellness practices.

What do you need?

• A registered healthcare professional including registered nurse, physiotherapist, occupational therapist, kinesiologist, currently in good standing with applicable regulatory body
• A minimum of five (5) years experience in Disability Claims Management (preferably within healthcare or the public sector environment)
• Professional designations in the field are considered an asset (e.g. Certified Disability Management Professional, Certified Return to Work Coordinator)
• Advanced experience with attendance and disability and WSIB claims management and return-to-work planning/programs in a unionized environment
• A strong understanding of medical terminology, concepts, accommodation and return to work
• Comprehensive working knowledge of relevant legislation and regulations, such as Occupational Health and Safety Act, Workplace Safety and Insurance Act, Ontario Human Rights Code, PHIPA, PIPEDA, Regulation 1101, Health Disciplines Act with the ability to communicate its significance to each situation
• Strong customer service experience including exercising tact, diplomacy and sensitivity when dealing with employees
• Excellent interpersonal, communication, organizational, analytical, problem solving, critical thinking and decision-making skills
• Flexible, adaptable and responsive to change
• Bilingual French & English is considered an asset

All applications will be reviewed; however, only those selected for an interview will be contacted.

Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.

We are committed to a culture that values diversity and inclusion.

We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

Company: LHIN

Expected salary:

Location: Etobicoke, ON – Mississauga, ON

Job date: Sun, 19 Dec 2021 03:43:56 GMT

Job Source: Careerjet.ca

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