DevOps Lead – Site Reliability Engineering – Emerging Technologies
Job Overview
Job title: DevOps Lead – Site Reliability Engineering – Emerging Technologies
Job description: Are you interested in being part of building TELUS’ future with 5G?
Our team and what we’ll accomplish together
In the Emerging Technologies team, we build innovative solutions that leverage 5G and IoT. We’re customer-driven with a lot of courage to be creative. In this role you will work collaboratively with DevOps engineers and software developers to deliver multiple solutions. You will also work with our partners and hyperscalers on systems integration, software development, systems operations and automation.
You will also work with your management and cross-functional teams to drive continuous improvements along the journey, aligning improvements with the DevOps architects, Scrum Masters, Product Owners, and others.
What you’ll do:
- Lead a group of SREs to enable provisioning, scaling, configuration, updates and patches through automated self-serve and self-healing capabilities.
- Ensure that the infrastructure is always available, secure, and up to date.
- Management of the cloud environment including system monitoring, inventory, preventive and proactive maintenance, etc.
- Management of the CI/CD pipelines and provide continuous improvement support
- Management of different GKE, GCE, and OpenShift clusters.
- Deploy releases, updates, and hotfixes
- Perform post-deployment quality checks and regression testing
- Provide Level 2 technical support (infrastructure and application)
- Manage escalated customer tickets from customer service teams
- Perform Root Cause Analysis RCA for production errors
- Develop scripts and leverage tools to automate operations
- Implement and configure alarm monitoring tools
- Leverage the cloud provider tools as required for business excellence
- Develop procedures for system operations and maintenance
- Document and maintain the environment, the operation procedures, user manuals, and any supporting documents
- Foster innovation to improve operational efficiency
What you bring:
- Proven ability to manage telco-grade technical projects
- Strong ability to lead squads and manage different stakeholders
- Excellent analytical, critical thinking, communication, and problem solving skills
- 7+ years of progressive experience in DevOps, SRE, and agile methodologies
- Hands on experience with Google Cloud Platform
- Solid experience in the management of Kubernetes and OpenShift clusters
- Experience in shell scripting, configuration and infrastructure management tools (Terraform), deployment monitoring and alarm monitoring tools
- Exposure and familiarity with various DevOps tools and pipelines
- Bachelor degree in computer science, engineering, or any related field
- Certification in related technologies is always great to have
A bit about us
We’re a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you’re helping us make the future friendly.
We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.
Technology Solutions
We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.
We are honoured to be recognized
5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications
6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.
1
Million active users logging into My TELUS per month (consumer mobility).
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Company: Telus
Expected salary:
Location: Canada
Job date: Sat, 22 Oct 2022 06:57:46 GMT
Job Source: Careerjet.ca