Advisor Continuous Improvement

Job title: Advisor Continuous Improvement

Job description: Advisor Continuous Improvement

Human Services/Strategic Initiatives

The Role…

The Advisor will lead and manage the implementation of the Continuous Improvement Program (CIP) and Business Process Management (BPM) within the Human Services Department aligned to the Human Services Plan strategic objectives and Term of Council Priorities.

This position will also provide expertise supporting the capability and effectiveness of the Human Services processes, including analysis, interpretation and development in accordance with legislative and operational requirements.

The position will work collaboratively with leadership, process owners and staff to develop, cultivate and strengthen departmental capacity for business process management, continuous improvement and innovation. The role will provide strategic and technical advice supporting client-centered services and improvements to service delivery across core processes.

The incumbent will lead and/or coach others to facilitate process improvement initiatives, including the establishment of quality measures, identification of areas for improvement, and the introduction and use of process improvement tools and techniques

Qualifications:

• Requires a university degree in a related discipline such as business, public administration, applied statistics or mathematics, combined with quality management knowledge and a minimum of 5 years related experience developing business process models, and facilitating process improvement initiatives
• Process certification at a senior level in the field of Quality or Business Process Improvement by a recognized institution (i.e. American Society for Quality, Six Sigma etc.)
• Lean six sigma black belt certification is preferred
• Expert knowledge and experience applying Business Process Management, improvement methods and tools
• Strong quantitative and analytical skills with sound knowledge of applied statistics
• Strong understanding of database structure, management and usage
• Ability to create and interpret graphical display of data combined with an ability to express complex concepts effectively
• Experience working with various types of data and related analysis to support quality improvement
• Strong collaborative, consultative leadership style with a demonstrated ability to influence without direct authority and superior skills to be able to negotiate and persuade stakeholders to achieve buy-in
• Experience working within a project environment with sound knowledge of project management methods and practices is required
• Excellent strategic, analytical, and problem solving abilities combined with demonstrated judgment, tact and diplomacy skills
• Firm knowledge of the public sector and associated challenges working in a multi-stakeholder cross-jurisdictional government environment
• Experience with performance measurement and research methodologies
• Strong communication skills to engage in sensitive communication with internal and external stakeholders
• Proven ability in applying organizational change management principles and methodologies
• Knowledge of the Human Services industry is an asset
• Knowledge of applicable laws, legislation, compliance programs and risk management is an asset
• Experience as a people leader/manager is an asset

If this opportunity matches your qualifications and experience, please apply on-line.

Location: Due to Covid-19, some of our offices are working at limited capacity to protect the health and safety of our employees, clients and community. As such, this position will be required to work remotely for an undetermined period. Once working onsite, you will report to 10 Peel Centre Drive, Brampton.

We are committed to supporting community recovery from COVID-19. This plan will follow a phased approach that is guided by Public Health and Ontario’s Framework for reopening.

Hours: 8:30am-4:30pm; Monday-Friday

Interview: Our recruitment process will be completed with video conference technology.

As part of the Region’s ongoing commitment to health and safety, there are enhanced Covid-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

New employees who commence employment on or after October 1, 2021 are required to be fully vaccinated against COVID-19 as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Region of Peel reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal , or other government-issued vaccine passport or certification.

The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If you are not fully vaccinated, a documented medical reason provided by a physician or registered nurse and time period for the medical reason may be accepted.

About Us

The Region of Peel serves more than 1.4 million residents and approximately 173,000 businesses in Brampton, Caledon and Mississauga. We deliver a wide range of resident focused services across the Region.

Our 20-year vision for Peel is “ .” Our goal is to create a place where everyone enjoys a sense of belonging and has access to the services and opportunities needed to thrive in each stage of their lives. Our outlines the work we’re focused on to bring this vision to life.

To learn more about the Region of Peel, explore

Additional Information

At the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

Company: Region of Peel

Expected salary:

Location: Ontario

Job date: Sun, 19 Dec 2021 04:22:49 GMT

Job Source: Careerjet.ca

Click Here to Apply