(CAN) Information Technology Associate -Level I

Job Overview

Job Number: 20700

Job title: (CAN) Information Technology Associate -Level I

Job description: Position Summary…The purpose of this role is to provide front line technical support to end-users. The Logistics Technology support role is responsible for the day-to-day administration Service Now tickets and support This role provides support for the Warehouse Management system, as well as the devices used in the environment. Support will be provided during site working hours, which may result in shift work, or a site within the region.

What you’ll do…

This role is receiving, tracking and resolving Help Desk requests, submitted by associates via Service Now or in person. This would relate to all devices types in the logistics environment.

This role assists with the installation of new systems and services as required

Support RF equipment used in the warehouse environment also ensuing support is engaged when required for site RF access points

Assist with supporting Microsoft Windows and it’s office products on laptops and desktops.

Ensure all label/report runs for sites are delivered in a timely manner as well as engaging support on Data Centre printers when required.

Engaging Bentonville support for L1 issues when required.

Act as the point of contact for Bentonville as it relates to software upgrades and services for key applications.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 18 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location… 233 Madill Blvd, Mississauga, ON L5W 1Y6, Canada

Company: Walmart

Expected salary:

Location: Mississauga, ON

Job date: Thu, 09 Sep 2021 22:33:05 GMT

Job Source: Careerjet.ca

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