Customer Service Representative

Job title: Customer Service Representative

Job description: Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for! …

We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!

Advantages
What’s in it for you?
– Know your scheudle for a month at a time!
– Pay would be $22/hr
– Hours of work between 6:30am and 10pm
– Remote to start!
– Team oriented environment
– No sales or any up selling required
– Work for a reputable, stable company
– Opportunity to work on inter-departmental projects
– Get to help people every day with important projects

Responsibilities
What you’ll do here?
– Take and make calls in a tactful and professional manner
– Assist clients with solving complex problems
– Review files and make suggestions for future claims or projects
– Ensure adherence to set policy guidelines and processes
– Assist other departments as necessary to ensure a great customer experience

Qualifications
What will make you successful?
– Excellent communication skills in English
– Must have previous customer service experience (call centre strongly preferred)
– Completion of post-secondary education or equivalent work experience
– Background in relocation services would be considered an asset
– High attention to detail and ability to maintain professionalism under pressure
– Love problem solving
– Must be eligible to obtain a government security clearance

Summary
Please apply by…

Visiting www.randstad.ca and apply through the posting
Applying by e-mail at: callcentreottawa@randstad.ca (please use “CSR – OTT” as the subject)

We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.

Company: Randstad

Expected salary: $22.17 per hour

Location: Ottawa, ON

Job date: Wed, 02 Jun 2021 05:19:02 GMT