Digital Solutions | Sr. Technology Consultant
Job Overview
Job title: Digital Solutions | Sr. Technology Consultant
Job description: Description and Requirements
Position Overview:
As a Senior member of a national team providing operational support to TELUS International hosted cloud systems and our Services Delivery Infrastructure environment, you are a highly motivated and energetic individual with a minimum seven years server administration experience in a VMware ESXi environment (5.x/6.x/7.x). In this role you will be responsible for providing operational technical support in both development and production environments.
Responsibilities:
In this role you will be responsible for system implementation, and the adoption of tools and standard operating procedures
Implementing and testing patches and system upgrades
Developing documentation, securing the environment, assuming system responsibilities
Providing support and resolving technical problems to a customer SLA
Demonstrate excellent problem solving skills with a desire to take on new challenges quickly
Communicating directly with internal and external customers effectively and in a professional manner
Participate and lead in team projects to enhance the technical infrastructure or improve quality or efficiency of problem resolution process
Incorporate operations best practices (Automation, Repeatability, Security, and Recoverability)
Manages support activities of a private cloud environment providing Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) to external customers
Required Knowledge:
Intermediate to senior knowledge of x86 architecture (Intel, AMD)
Senior knowledge of VMWare ESXi server systems (5.x/6.x/7.x)
Skilled in server management including capacity planning and monitoring
Knowledge of ESXi/Windows security including patch deployment
Strong knowledge of virtualization concepts
Knowledge of TCP/IP Networks
Knowledge of networking concepts, specifically Dynamic routing, Firewalling, Load Balancing, ad VPN
Preferred experience with code development languages such as Java and Python as well as scripting knowledge in JavaScript and PowerCLI
Required Skills & Abilities:
Excellent troubleshooting and analytical thinking skills
Driven and team focused
Able to adapt and acquire new skills quickly
Excellent time management skills
Ability to handle multiple tasks in a high paced work environment
Excellent oral and written communication skills. Comfortable in writing standard operating procedures (SOP’s) and light documentation to support operations and compliance requirements
Strong client service skills, comfortable interfacing with clients occasionally
Fluent in English (working knowledge of French an asset)
Required Professional Designation/Certification:
University degree in related field
VCP and ITIL Certification is an asset
Must be able to obtain Government of Canada Reliability Clearance status
Required Experience:
Minimum 7 years server administration experience in a VMWare ESXi server environment
Previous experience in large enterprise environments is required
Previous experience in supporting customer hosted servers is an asset
Preferred experience with hyperscalar clouds
Experience supporting high availability, mission critical infrastructure
Additional Job Description
As an active member of TELUS International, you will be at the heart of a major TELUS transformation program supporting it as a Sr. Technology Consultant. As a senior member of a national team providing operational support to TELUS International hosted cloud systems and our Services Delivery Infrastructure environment.
Company: Telus
Expected salary:
Location: Canada
Job date: Sun, 12 Dec 2021 00:15:47 GMT
Job Source: Careerjet.ca