Director of Information Technology

Job title: Director of Information Technology

Job description: CaseWare is a remote first company with opportunities in Canada, the United States and a few other countries across the globe. Since the global pandemic we have adapted an Agile Work Strategy, which aims to give people the option to work from home or work from a CaseWare office. Feel free to ask us questions about our approach at any point in the interview process.

The Information Technology team is responsible for the experience, design, security, implementation, and infrastructure of end-user computing, collaboration technologies, cloud, and data center. Specifically, this team is constantly envisioning how to use technologies, platforms, and cloud services to enable a digital transformation for our team members to collaborate effectively and work with others – wherever and whenever they need to. This is an exciting time to leverage the power of technology and bring true our vision of the Connected Virtual First teams to serve our customers. The possibilities are endless for a technology enthusiast who is full of ideas and the delivery-focused mindset to execute them!

As the Director, Information Technology, you will plan the roadmaps and lead a team of technology experts to develop and implement technology solutions that support new and evolving services for CaseWare. You will lead the team to leverage a user experience first strategy and cloud-first architecture to enable new features and services for team members. Guided by DevOps and cloud-native approaches, combined with a deep understanding of technology and architectural roadmaps, you will define priorities, map deliverables, and strengthen our culture of reliability by design. Your thought leadership, early recognition, and translation of emerging trends will position CaseWare as a leader in employee engagement and collaboration.

❗ Please note. The successful candidate should be located in GTA (Greater Toronto Area) as they will have to come into our Toronto office once in a while.

What you will be doing:

• Lead the organization through technology transitions to keep systems relevant and current
• Lead transformational programs that improve the collaboration technology experience aligned with the needs of a modern virtual & global workforce
• Define and implement the strategic planning of technology-related assets as well as Security first best practices
• Ensure organizational technologies remain relevant for business needs while aligned with employee requirements,
• Establish best practices related to ITIL, ISO27001, and CWI ISMS program
• Provide accountability for technology governance, compliance, and risk management
• Perform budget planning and manage the allocation of expenses for organizational systems, project requirements, and department resources
• Build partnerships with internal leaders in the business to understand and deliver on technology-related requirements,
• Lead and support the technology team in the ongoing delivery of systems, updates, processes, and activities towards technology goals
• Oversee the coordination of new organizational technology initiatives, adhering to budgetary goals and timelines
• Guide the internal organizational cross-functional team related to technology planning, review requirements, and decision-making,
• Lead technology-related change management activities
• Act as a “hands-on” resource assisting your team and adjacent teams in troubleshooting complex problems and incidents impacting collaboration technologies and services
• Present and effectively communicate project execution, program status, and/or issues to key stakeholders, including executives

An application from an ideal candidate would demonstrate that they are:

• Recognized as a people leader who coaches and develops team members to build high performance and team engagement
• Valued for their years of experience in Information Technology operations
• Respected for your extensive experience with cloud-based technology solutions such as AWS, Google Workspace, Slack, O365, and inTune.
• Noted to have a deep understanding of IT operations best practices, including ITIL, network, and security fundamentals
• Known to have strong project management skills and a track record of successful project execution
• Skilled at translating business needs into technical solutions while challenging the status quo
• Well versed at utilizing processes improvement frameworks and methodologies to simplify complex problems and processes
• Sought out for your analytical, troubleshooting, and decision-making to identify and resolve conflicts, issues, and problems (people, process, and technology)
• Known to be a strong communicator who inspires and influences others with an ability to tell the story to technical and non-technical audiences at all levels
• Located in the GTA (Greater Toronto Area)

What’s in it for you?

• Lead the IT transformation at CaseWare defining the future of our IT systems and processes
• Gain exposure to a wide range of business operations and senior management decisions and strategies
• Be a part of a passionate TechOps team in an organization that dares to charter new ground with the most challenging and high profile projects
• Be a key player in helping CaseWare reach its ambitious goals while designing your career path and future
• Be a part of building Canadian Tech history – from the ground up!

About CaseWare

With a head office in Toronto, CaseWare is one of Canada’s original Fintech companies, having led the industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages.

While you might not have heard of us (yet) over 36,000 accounting and audit professionals list CaseWare as a skill on their LinkedIn profiles!

CaseWare’s cutting-edge software products are meticulously designed for accounting firms, corporations and governments. Our teams are continually collaborating, innovating and building upon our existing suite of products. With a customer focused mindset we are building technology that is shaping what the future of audits, financial reporting and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, CaseWare is now in its next major growth phase as we double down on the people and products that have made CaseWare so successful to date.

One of CaseWare’s core values is that we believe Our People Make Us Great and with that in mind, we’re dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at careers@caseware.com.

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well.

#LI-remote

Company: Caseware

Expected salary:

Location: Toronto, ON

Job date: Thu, 02 Dec 2021 02:45:57 GMT

Job Source: Careerjet.ca

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