Homeless Individuals and Families Information System (HIFIS) Community Coordinator

Job title: Homeless Individuals and Families Information System (HIFIS) Community Coordinator

Job description: Homeless Individuals and Families Information System (HIFIS) Community Coordinator 26754

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Department: Community and Health Services Department

Branch: Social Services Branch

Status: Temporary Full-Time

Length of Assignment: Approximately 12 months

Location: Newmarket / Ontario

Date Posted: June 01, 2021

Date Closing: June 14, 2021

Number Of Positions: 1

Salary

$37.42 to $40.67 per hour

This is a Replacement
Union position – CUPE Local 905 (York Region Unit)
Start Date: Immediate

Scheduled Hours

35

Scheduled Shifts

0830 – 1630

Position Purpose

Reporting to the Supervisor, Data Services, is responsible for providing initial and on-going Homeless Individuals and Families Information System (HIFIS) training and support to all potential HIFIS users through the phasing in of HIFIS in all Emergency Shelters in the Region, including all shelter operators and their staff as well as some Regional staff; coordinating the collection and reporting of data from HIFIS and reports to the Branch, the Department and external organizations.

Major Responsibilities

Promotes HIFIS to new users, service providers and other potential partners.

• Develops partnerships with federal government staff (Employment and Social Development Canada) through activities

such as HIFIS software training, IT and software technical support, and validation of data integrity.

• Orients, trains, tests, and updates the users, Emergency Shelter operators and their staff and selected Department staff on HIFIS and related legislation, regulations, policies and practices.
• Provides individual or group training sessions and presentations, as directed.
• Receives, analyzes and develops reports on HIFIS aggregate data to identify trends that impact on program planning and service delivery and assist in the development of community data reports on homelessness issues in the province, and assists with knowledge transfer by disseminating meaningful data and information within the community under the Supervisor’s direction.
• Prepares statistical fact sheets and report card based on data compiled by HIFIS, including demographics.
• Participates in the optimizing of HIFIS at the Community Coordinator level across Canada.
• Conducts on-going testing of new HIFIS versions and identifies and reports potential system problems for system enhancements.
• Participates in meetings, committees, and task forces, as assigned.
• Ensures that services provided meet Regional customer service standards.
• Maintains expertise in technical skills and program knowledge, by reviewing technical literature, participating in regular field practice and attending training, seminars and conferences, as required.
• Performs other duties as assigned, in accordance with Branch and Department objectives.

Qualifications

• Successful completion of a Community College Diploma in Computer Science, Information Technology, Business Administration or a related discipline or approved equivalent combination of education and experience.
• Minimum three (3) years experience designing and delivering adult training/education in a social services environment and/or demonstrated experience supporting a technical application, testing databases and identifying inconsistencies in system operations, with exposure in both areas.
• Experience in statistical data analysis, including database management and report writing.
• Demonstrated experience in computer systems development process.
• Valid Ontario Class “G” driver’s license and a reliable vehicle to use on corporate business.
• General knowledge and demonstrated ability in stakeholder engagement, instructional design, planning, developing, analysis, measurement and evaluative methods, facilitation, and presentation skills.
• Knowledge of the principles, practices and issues related to Adult Education and facilitation.
• Knowledge of the Division’s program and services and delivery operations, the community served and client social issues.

How to Apply

Please apply online by June 14, 2021. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.

Company: Regional Municipality of York

Expected salary: $37.42 – 40.67 per hour

Location: Newmarket, ON

Job date: Thu, 03 Jun 2021 00:58:04 GMT