Information Technology
Job Overview
Job title: Information Technology
Job description: Reporting to Manager, IT Infrastructure & Operations, the Technical Lead, Network is the last technical escalation point in the operations team. Without managing employees, the Technical Lead supports the Team Manager in his tasks by answering most of the questions related to the technical aspect.
Key Accountabilities
- Provide consulting expertise to the team;
- Be the last escalation point in the team;
- Provide coaching to less experienced resources;
- Act as a backup when the Team Manager is absent.
- Provide quality technical support to the various departments;
- Monitor, maintain and support the different company systems.
- Ensure a technology watch and recommend innovative solutions to meet the company’s needs;
- Assist the Team Manager when implementing new information technology management policies and procedures. Those are to be focused on best practices to better meet the internal and external client needs;
- Write technical documents including various procedures like those about rollouts and escalation;
- Participate in developing the team’s annual goals and determine training needs for the team’s resources.
Job Requirements
- Bachelor’s degree or college degree in computer science (or a related field);
- Minimum five (5) years of relevant experience;
- Strong knowledge or Fortigate firewalls;
- Strong knowledge of Cisco network switches and routers;
- Strong knowledge of wireless networks and VoIP;
- Strong knowledge of VMware NSX;
- Strong knowledge of network integration;
- Great coaching skills;
- Adaptability and able to work under pressure;
- Able to popularize and explain technical information, and to understand complex technology concepts;
- Knowledge of ITSM/ITIL principles or similar frames;
- Be available outside normal working hours in case of emergency or escalation;
- Bilingualism (French and English) both verbal and written.
- #LI-MS1
If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.
Company: Dollarama
Expected salary:
Location: Mont-Royal, QC
Job date: Sun, 23 Oct 2022 01:47:17 GMT
Job Source: Careerjet.ca