Information Technology Analyst II – Cardiology Technical Support
Job Overview
Job title: Information Technology Analyst II – Cardiology Technical Support
Job description: Your Opportunity:
ECGs, Stress Tests, Holter Monitors, Pacemakers, Ablations, Cardiac Echoes, Cardioversions, Tilt Tables, Coronary Angiograms. Welcome to the world of Cardiology Procedures and the HEART of Connect Care! This is your opportunity to join the Cardiology Technical Support Team supporting Cupid, Philips i-ECG and GE Muse. Join us as we implement Connect Care into major facilities in Waves 5 & 6 including the Foothills Medical Centre, the Cross Cancer Institute, Red Deer Regional Hospital and more. As an IT Analyst II on the Cardiology Technical Support Team, you will be supporting multiple Cardiology applications including, but not limited to the Connect Care module, Cupid. As the fifth and sixth Connect Care waves launch, you will be balancing operational support and optimization obligations for sites already using Cupid with new build obligations for future sites. This role will provide the opportunity to learn all aspects of Cardiology workflow instead of specializing in a single area. Ownership of incidents and service requests related to ordering, protocolling, scheduling, performing, documenting, and resulting Cardiology procedures is expected. Creating team-facing support documentation is also required. This is a permanent position, which will give you the Epic accreditation and Connect Care experience you need to further your Cardiology IT career. Do not let this opportunity to be a part of Connect Care pass you by!
Description:
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.
- Classification: IT Analyst II
- Union: AUPE GSS
- Unit and Program: Information Technology Diagnostic Imaging Systems
- Primary Location: IBM Building
- Location Details: Eligible to work remotely within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 01-DEC-2022
- Employee Class: Regular Full Time
- Date Available: 11-DEC-2022
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, On Call
- Days Off: Saturday/Sunday
- Minimum Salary: $37.78
- Maximum Salary: $51.01
- Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of bachelor’s degree in Computer Science or Information Technology or equivalent. Additional Required Qualifications:
Experience transforming end user functional requirements into a workflow-based software implementation. Specialized depth in software technology. Knowledge of emerging trends in technology relating to software applications. Experience leading staff and business clients. Self-motivated and ability to work with little supervision. Superior customer relationship skills. Successful candidate must complete Epic application accreditation within first 45 days from date of hire. This position is required to configure the Epic platform. Qualifying applicants will be required to pass an aptitude test designed by Epic as part of the recruitment process. Candidates with scores that meet the acceptable standard may move forward to the next step of the recruitment process. Preferred Qualifications:
Connect Care Experience, Cardiology Application Support Experience, Cardiology Clinical Knowledge, Familiarity with Cupid and Cardiology Workflow preferred.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
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We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
Company: Alberta Health Services
Expected salary:
Location: Alberta
Job date: Sun, 27 Nov 2022 04:46:47 GMT
Job Source: Careerjet.ca