Manager, Business Intelligence & Information Management

Job title: Manager, Business Intelligence & Information Management

Job description: What is the opportunity?

In this role, you will support strategic reporting and visual insights for Regional Banking’s BFS by successfully transforming data into useful, relevant information, and by leveraging sound business knowledge, additional sources of information, and resources to deliver insight to the BFS field. You will play a role in driving strategic, timely, and accurate insights to business partners and senior leaders in a BFS banking environment, alongside key technology partners.

What will you do?

• Design and develop/enhance innovative reporting solutions to monitor performance management, present key analytical and business insights to underlying drivers in support of the BFS advisors and leaders on client and coaching insights to drive an exceptional client experience.
• Take end to end responsibility in the development and enhancement of performance metrics and reporting in Tableau.
• Respond to ad-hoc investigations, inquiries, data, and report requests as assigned.
• Demonstrate Subject Matter Expertise in data and reporting infrastructure design, configuration and optimization, providing recommendations on approach and execution.
• Apply standard design principles and data visualization techniques to measure key indicators, disclose trends, provide proactive actionable insights/indicators and address business questions.
• Participate in conversations with internal partners to understand their business strategies (role design, incentive, practice management and portfolio quality) and objectives in order to define/recommend reporting solutions to meet those objectives, effectively communicate project status and develop relationships to ensure satisfaction.
• Participate in design and solution review demonstrations with the Senior Manager and/or internal partners at critical tollgates to ensure adherence to requirements, resolve obstacles, while mitigating deployment risk and the need for post-deployment modifications.
• Create and maintain accurate documentation related to reporting solutions, including specifications, data lineage, technical and business definitions for metrics, and test plan/test cases.

What do you need to succeed?
Must-have

• Degree in Computer Science, Mathematics/Statistics, Engineering, related field or equivalent related experience.
• Demonstrated ETL and big data modeling capabilities, with programming experience in large databases/datasets and using SAS, SQL Server and Teradata SQL Assistant.
• Proven quantitative analytical (including data knowledge, data discovery, data aggregation and summarization) and problem solving skills.
• Advanced in developing reports using Tableau.
• UNIX knowledge (i.e. submit process, create logs, store data).
• Expert technical documentation skills and the ability to effectively communicate, verbally and in writing, technical concepts to a non-technical audience.

Nice-to-have

• Financial Services Industry/Business Financial Services knowledge
• Experience in developing performance metrics/reports
• Programming/coding skills in Python and Hadoop (HIVE) and Datameer
• Experience with Tableau Security, Tableau Server Administration

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work and take on progressively greater accountabilities

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JOB SUMMARY

City: Toronto
Address: 88 Queens Quay West
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salary + Variable Bonus
Required Travel (%): 0-25
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 06/18/2021
Req ID: 373136

Ad Code(s):

Company: Royal Bank of Canada

Expected salary:

Location: Toronto, ON

Job date: Thu, 10 Jun 2021 00:32:03 GMT