Managing Director, Client Experience, Data & Analytics and Innovation Technology Owner

Job title: Managing Director, Client Experience, Data & Analytics and Innovation Technology Owner

Job description: SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full spectrum of solutions for a growing institutional client base of more than 1300 organizations. Our history of organic and strategic growth reflects this commitment with over CA$335/US$260 billion in assets under management (AUM). As a subsidiary of Sun Life, we are aligned with one of the world’s leading financial services companies, and benefit from the stability and strength of that relationship.

We are a performance-driven organization with a deliberate focus on fostering a development-focused, inclusive culture revolving around our Core Values of being client obsessed, valuing each other, acting with speed and having an owner’s mindset. As part of our team, you play a role in fulfilling our purpose and making a difference. We offer a rewarding work environment that is filled with opportunity for growth where you will be empowered to meet the challenges of a highly competitive landscape.

Hybrid Work Model

SLC Management operates in a hybrid environment with a mix of in-office and virtual work where our employees are empowered to do their best. Generally, employees are expected to work three days in-office each week with flexibility depending on their business, client and team needs.

Job Description:

Role Summary

Reporting to the SMD, Head of SLC IT, the successful candidate will be responsible for leading the development and execution of the strategic vision, roadmap and execution of Client Experience and Advanced Data & Analytics technology capabilities across Pan-SLC portfolios and ecosystem. The role will additionally oversee the newly created Technology Innovation practice across Pan-SLC.

The ultimate objective is to enable best in class advanced technology solutions and capabilities to realize significant SLC-wide positive business outcomes through implementation of E2E use cases in Client Experience and Data capabilities with Client focus at heart.

What will you do?

Lead the vision and implementation of the strategic and modern Data and Analytics technology capabilities in support of expanded Pan-SLC needs

Support implementation of IDH (Investment Data Hub) through dedicated technology resources and complement IDH with the focus on additional value-add E2E business use cases across SLC and additional technology capabilities

Define integrated technology architecture enabling E2E Pan-SLC Client Experience and Data and Analytics business use cases, building on IDH as a core foundation

Partner with Client Experience business owner to build strategy and deliver on priority objectives such as Client onboarding, Portals, Digital capabilities, Data, Client reporting, Client Insights, Client Service models

Evaluate affiliate data integration needs and define data architectures and solutions to support flexible integration through best-suited Technology solutions.

Evaluate and implement modern Data and Analytical architecture solutions such as Data Mesh, Data Virtualization, Snowflake, AWS Cloud, Data Visualization and other to achieve desired business outcomes

Lead the definition and prioritization of E2E business use cases across Pan-SLC across its value chain, define data architectures and capabilities, and project plan

Define business use cases and execute iteratively to produce value fast to create quick wins and realize incremental value

Lead SLC’s Technology Innovation practice

Implementing Data Governance tools and solutions in support of SLC’s CDO needs

Architect and implement Client Experience solutions in partnership with Client Experience Business Owner to deliver on SLC’s Client focus agenda

The Managing Director, Data and Analytics, Client Experience and Innovation Technology Owner will lead a dedicated team of technical SME’s and closely partner with SLC’s CDO and Data Ops team, Client Experience Business Owner, Affiliate CIO’s and various stakeholders in the organization to deliver on the mandate.

What will you need to succeed?

Proven experience and deep knowledge in various modern Data and Analytics platforms and technologies (Data Virtualization, Data Mesh, Snowflake or similar, Big Data/AWS technologies, etc…), SQL, Markit EDM/EDW, Streaming and Real Time integration, Cloud, API, Workflow, MS PowerAutomate

Proven experience in modern Client and Digital technologies

Strong financial services background, prior work experience in Asset Management, Capital Markets or Wealth with Business Development & Technology background

Demonstrated ability to communicate, negotiate, influence, and arbitrate competing priorities within a diverse set of user communities and stakeholders (internal and external)

Strong decision making, outcome driven, influencing, leading change and communication skills

Out-the-box creative thinking

Strategic acumen and Delivery excellence

Why SLC Management?

• Opportunity to work for a growing global institutional asset manager
• Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading maternity, parental and adoption leave top up program, a partially-paid sabbatical program and much more
• Pension, stock and savings programs with an employer-paid match to help build and enhance your future financial security
• A flexible hybrid work environment with a friendly, caring, collaborative and inclusive culture focused on career growth development #WeWinAsATeam
• The opportunity to move along a variety of career paths with amazing networking potential
• Award winning workplace culture – Great Place to Work® Certified in Canada and the U.S., 2021 “Best Places to Work” by Glassdoor, Award for Excellence for Mental Health at Work – 2021, “Best Places to Work in Money Management” by Pension & Investments

SLC Management is a regulated business, and this means that there are certain financial reporting and trading preclearance requirements for all employees. Successful candidates will be required to declare personal investment accounts and securities investments as well as seek preclearance on future transactions including those of household members.

Job Category: Advanced Analytics

Salary Range 125,500/125 500 – 207,100/207 100

The Base Pay range is for the primary location of the job. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

We are committed to fostering a diverse, equitable and inclusive environment, where all employees feel valued, respected, and supported. We are dedicated to building a diverse workforce offering wide perspectives and creative ideas that benefit our clients, teams and the communities where we operate. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Company: Sun Life Financial

Expected salary:

Location: Toronto, ON

Job date: Sun, 20 Nov 2022 06:14:55 GMT

Job Source: Careerjet.ca

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