Operations Specialist (Banking process, Change Management exp.)

Job Overview

Job title: Operations Specialist (Banking process, Change Management exp.)

Job description: “The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting…..or you may be asked to start sooner than the expected start date if you are able to do so!”

URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number.

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The recruiter in charge of this role is Fathiya

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

One of our major banking clients is looking for an Operations Specialist (Banking process, Change Management exp.)
Length: 10 Months contract with a possibility of extension
Location: Toronto, ON – Hybrid
Line of Business: Private Wealth

JOB DESCRIPTION:
Supports the business/group leader in the effective implementation, maintenance, and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.

The role will report to the Director – Business Support. This role is accountable for supporting financial and operational functions across the Private Wealth regions, developing business processes/policies & procedures and facilitating adherence with relevant standards, processes, methodologies, corporate polices and regulatory departments. This role will provide technical and operational support to the sales and support processionals in the regions and is required to liaise with Private Wealth branches, Wealth Management Operations, Technology, Compliance, Risk Management and other internal departments. This role also supports and an integrated and consistent approach towards operational functions, technology and data to assist with the efficiency and effectiveness of the region.

This role will contribute to the delivery of projects on a day to day basis and will have accountabilities in establishing strong relationships to maximize team effectiveness and ensuring the integrity and efficiency of branch operations and administration. The Senior Operations Analyst will have the overall accountability with respect to Audit related tasks such as monitoring and control of transactional and operational activities and ensuring compliance with regulatory, legal and ethical requirements.

RESPONSIBILITIES INCLUDES (but are not limited to):

  • Supports multiple, similar business units with corresponding number of regulators.
  • Assists with the implementation of risk management programs/ frameworks while identifying and minimizing negative impacts to the business.
  • Develops and implements risk mitigation strategies.
  • Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Builds effective relationships with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Monitors and tracks performance, and addresses any issues.
  • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
  • Monitoring to ensure that 1st line jobs are following defined processes and procedures.
  • Develops, documents and maintains business/group procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business/group & relevant stakeholder groups.
  • Supports the development of measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.
  • Tracks exception/exemption requests and corresponding approvals.
  • Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.
  • Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second

line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.

  • Works with assigned business/group leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements. Interprets and provides advice on the application of the requirements for the business/group.
  • Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.
  • Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.
  • Analyzes the impact and effectiveness of the program through periodic reviews.
  • Recommends adjustments to the overall program, policy or processes within the business/group in accordance with the Risk Appetite Statement, Governance and Corporate Policy.
  • Supports the business/group through internal/external audits or regulatory examinations and assists in development of action plans to resolve any identified issues.
  • Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.
  • Focus is primarily on business/group; may have broader, enterprise-wide focus.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently on a range of complex tasks, which may include unique situations.
  • Broader work or accountabilities may be assigned as needed.

QUALIFICATIONS:

  • Typically between 4 – 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Program Management – Good.
  • Technical proficiency gained through education and/or business experience.
  • Verbal & written communication skills – In-depth.
  • Collaboration & team skills – In-depth.
  • Analytical and problem solving skills – In-depth.
  • Influence skills – In-depth.
  • Data driven decision making – In-depth.

Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply !

Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!

Company: Teamrecruiter.com

Expected salary:

Location: Toronto, ON

Job date: Mon, 01 Aug 2022 06:00:06 GMT

Job Source: Careerjet.ca

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