Personal finance advisor

Job title: Personal finance advisor

Job description: Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level
NV-06As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied.

Your role is to listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals. You work closely with a client base consisting mainly of individual members. Interpersonal savvy is therefore essential.

You drive results by recommending investments, loans and insurance products. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management.

You work with various partners and experts to design integrated strategies that meet the needs of members and clients.
General Information on the Position
Caisse Desjardins Ontario Credit Union Inc. serves 130,000 members from 50 service centre locations staffed by some 650 employees. Its business volume exceeds $13.6 billion, with assets of more than $6.5 billion, including more than $3.9 billion in individual loans and more than $1.8 billion in business loans. Savings total more than $4.3 billion. This solid, high-performance organization, with rich and diversified expertise, is a major employer in Ontario, with a payroll of more than $46 million. It’s the sixth largest credit union in Canada.

Beyond the operational advantages of forming a financial institution of this size, above all, the purpose of the merger is to create value for the caisse’s members and communities and to develop the Ontario market.

Main responsibilities

• Advise members and clients on the best strategies and work with them to identify expected results
• Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
• Stay up-to-date on the financial services industry, market trends and best practices in your field
• Participate in outreach activities and represent the caisse in the community

Other working conditions

• Travel : 10% of the time
• Number of job available : 1

Qualifications

• College diploma in a related field
• A minimum of two years of relevant experience
• Bachelor’s degree in business administration or related field (an asset)

Please note that other combinations of qualifications and relevant experience may be considered, For example, experience in sales consulting or business development in any industry may be considered relevant experience.

• Hold an mutual fund representative certificate from the Ontario Securities Commission
• For vacant positions available in Ontario, please note that knowledge of French is required

Specific knowledge

• Strong communication skills in both French and English, both oral and written
• Knowledge of current financial, economic, political and legislative events
• All products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors
• Debt management
• Notions of compliance with legislation respecting the distribution of financial products and services
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Policies, legislation and standards related to products and services offered by the caisse
• Desjardins business processes
• Service standards
• Techniques used to assess and monitor individual financing applications
• Strategy recommendation and analysis applications

Desjardins Cross-sector skills
Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job
Drive results, Interpersonal Savvy

Company:

Expected salary:

Location: Ottawa, ON

Job date: Tue, 01 Jun 2021 05:23:08 GMT