Senior Change Analyst, Information Technology Services – 1 Year Contract 1

Job Overview

Job title: Senior Change Analyst, Information Technology Services – 1 Year Contract 1

Job description: Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

Be empowered to lead and have impact on the firm, our communities and with one another.

Be expected to share your ideas and to make them a reality.

Do you love technology and feel passionately about empowering people to work effectively through the best available tools? Deloitte is looking for a senior analyst seasoned in change management with exceptional technology skills to help lead technology changes in our firm.

What will your typical day look like?

The Senior Change Analyst is responsible for the development and execution of change management plans such as stakeholder assessments, change readiness, communications and learning, within a project team to support the deployment of national Information Technology products and services. The Senior Analyst will work on intermediate to complex scale projects, participating in project planning and status meetings, identifying deployment risks and mitigations, and providing updates according to plan. The incumbent will report to the Manager of Change & Adoption, and Communications.

Other key responsibilities include:

  • Determine change management deployment requirements (e.g. stakeholders, change readiness, communications, training, etc.) working with project team members
  • Develop and validate the change management deployment approach for technology solutions, including plans for adoption, communication, and training
  • Identify and resolve potential risks and issues to meeting the deployment requirements and timing
  • Build and execute change, communication and learning plans, including stakeholder analysis
  • Deliver learning to internal groups, which could include facilitation, planning and logistics
  • Work with product and client management teams to define deployment continuity plans for global technology solutions
  • Consult with cross functional team members on change management, learning and communications deployment approach
  • Actively participate in continuous improvement by contributing suggested practices, lessons learned, etc.
  • Develop and deliver change management deployment materials to other Deloitte member firms, which could include communications and learning materials

About the team

The Change and Adoption team is part of the national Information Technology Services (ITS) group. The C&A team is responsible for the development of strategy and delivery of materials to enable the successful adoption of global technology solutions. The scope of deployment includes the identification and alignment of stakeholders, communication planning, change plan development and execution, end user and internal team training planning, development and delivery, and risk and impact assessment of adoption.

Enough about us, let’s talk about you

You are someone who is/has:

  • Bachelor’s Degree in related discipline or equivalent professional experience
  • 3-7 years of experience in change management, communication, learning, and general business analysis
  • Effective verbal and written communication skills and ability to work with diverse cultures in a virtual environment
  • Prosci or other change management certification preferred
  • Proven ability to create learning materials and deliver training (familiarity with tools such as Articulate, PowerPoint, Captivate, Flash, Learning Guide is an asset)
  • Demonstrated ability to translate technical concepts into various forms of documentation
  • Proven ability to work with all levels of management
  • Demonstrated ability to operate under minimal supervision, with virtual interaction
  • Excellent presentation and facilitation skills
  • French and/or Spanish language skills will be considered an asset

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities! We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see

Company: Deloitte

Expected salary:

Location: Toronto, ON

Job date: Sat, 08 Jan 2022 08:09:53 GMT

Job Source: Careerjet.ca

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