Senior Information Developer – Technical Writer

Job title: Senior Information Developer – Technical Writer

Job description: Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world – picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

Are you a Network Engineer with a talent for technical communication? We have a Technical Publications team that is waiting for you to join.

• Apply your broad experience with modern IP networks to create publications that showcase Ciena’s cutting-edge technologies in action.
• Explain to our customers’ engineers how they can integrate Ciena gear into fast, robust and profitable network solutions.
• Create the practical guides that you know are needed and appreciated in the real world.
• Work with colleagues in multiple time zones, collaborating effectively with Product Line Management, Software and Hardware Design, Product Verification, System Network Engineering and Customer Support.

Experience

• Hands-on experience engineering and documenting packet networking hardware and provisioning telecommunications equipment/networks

• Hands-on experience in testing / delivery of MPLS network solutions and IP/MPLS technologies
• Hands-on experience documenting, testing or deploying networks on Ciena’s Carrier Ethernet or IP/MPLS based platforms or Ericsson, Nokia, Cisco, Juniper or Huawei products.
• Bachelor’s degree in electrical engineering, computer science or equivalent experience.
• Excellent written, verbal, and presentation communications skills

Proven skillset and formal certifications would include some or all of the following:

• Network Management and associated tooling. (Open APIs: REST, NetConf, Yang, gRPC etc.)
• L2/L3 protocols (IP, Ethernet, Eth OAM, VPLS, IP/MPLS, BGP, IPv6, MPLS-TP, etc…)
• Next Gen. Optical products (Ciena, Ericsson, Infinera, Adva, Nokia), OTN switching (5400, 6500), Wireless networking including the associated protocols and standards
• Carrier Ethernet Services (E-Line, E-LAN, E-Tree and E-Access)
• Network Synchronization (SyncE, IEEE1588….)
• SDN and Virtualization concepts such as VNF’s and orchestration solutions.

#LI-EP

About Ciena
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.

Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose. We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world. With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!

Being You @ Ciena
As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination.

Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.

Company: Ciena

Expected salary:

Location: Ottawa, ON

Job date: Sat, 01 May 2021 04:48:25 GMT