Senior IT Specialist – Technology Asset Owner (TAO)

Job title: Senior IT Specialist – Technology Asset Owner (TAO)

Job description: TD Description

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Department Overview

Building a World-Class, Diverse and Inclusive Technology Team at TD
The Fraud Technology Solutions team, part of Canadian Banking and Corporate Technology (CBCT) is responsible for protecting the Bank, customers and employees by delivering and supporting technology to analyze detect and prevent transactional fraud against TD customers and critical TD technology assets.

What We Stand For: Fraud Technology Solutions is continuously evolving to mitigate fraud risk to the Bank, including introducing new initiatives in support of advancing TD’s data analytics strategy to predict and prevent fraud.

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• Relevant experience in a technology operations or application management role is a definite asset;
• Knowledge of Fraud or AML technology environments are definite assets;
• Strong analytical and problem-solving skills with attention to detail;
• Strong time management, administrative, and organizational skills with the ability to work in a fast-paced environment and deliver high-quality work;
• Proficiency in MS Office Suite (Excel, PowerPoint, Access);
• Excellent interpersonal and communication skills, both written and verbal to communicate complex issues in easily understandable terms;
• Self-starter with a high initiative and the ability to learn and adapt quickly;
• Possess a good understanding of TD’s organizational structure, businesses and operational footprint globally;
• A willingness to speak up and offer a differing opinion when your gut tells you an idea is wrong – but also have the forethought to be part of the solution by recommending an alternate option; and
• Apply good judgment by understanding which issues to escalate, what to resolve independently, and provide suggestions for possible resolution.

Hours

37.5

Job Description

The Senior IT Operations Analyst reports to the Senior Manager, IT Operations to manage the administration and application lifecycle management requirements for the technology applications supporting Fraud operations across TD.

We need a self-motivated, disciplined individual with excellent organizational and time management skills to take charge and manage the myriad demands of the Technology Asset Owner (TAO) for Fraud Technology Solutions.

While a experience is an asset, we’re looking for an individual that has the courage to go out on a limb and challenge themselves with a role completely outside their comfort zone; someone seeking personal and professional growth. Your enthusiasm, willingness to learn, and diversity earned over a lifetime of being you is your greatest asset.

The successful applicant will have the opportunity to be integrally involved in the establishment and build-out of the Fraud TS business operations capability – here’s your chance to put your mark on something…
Role Accountabilities:

• Participation in Problem Management post-incident review and development of required remediation plans;
• Represent Fraud TS operations in all Tech Risk and Control Gap assessments (new and refresh);
• Work with Fraud TS technology delivery teams to develop and maintain control design documentation to support incident and problem management;
• Maintain Application Book of Record (ABOR) and EUC Book of Record (EBOR) data records;
• Review and approve all change records for application and system changes within the Fraud TS portfolio;
• Manage attestations and compliance for Fraud TS applications including annual compliance, System configuration, DIAMOND access, licensing, technology and security compliance, and asset inventory;
• Work with Fraud TS Domain leads and Business Application Owners to manage application and technology lifecycle activities;
• Manage sourcing of vendors with Strategic Sourcing Group, Vendor Management, and Third-Party Cyber Risk Management (3PCRM) to manage the relationship throughout the lifecycle of the application;
• Keep abreast of and forecast for application currency issues and ensure currency work is included in BAU budgets and planning;
• Document and maintain exit strategies and contingency plans for all applications in your portfolio;
• Work with the Service Resiliency team to establish and monitor availability, performance and capacity baselines;
• Manage data retention for applications in accordance with business and TD retention policies;
• Manage Disaster Recovery plans and schedule annualized disaster and data recovery testing;
• Maintain evidence of process and security controls design, implementation, and effectiveness;
• Management of all Technology Risk, Audit, and Regulatory findings associated with the respective Fraud applications and system environments;
• Ensure security and controls assessments are incorporated into BAU budgets and planning;
• Ensure data integrity and confidentiality is maintained and service expectations of data owners are fulfilled; and
• Certificate management.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Additional Information

Join in on what others in TD Technology Solutions are doing:

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business;
• Learn voraciously, stretch your thinking, share your knowledge and educate others;
• Communicate and collaborate with both technical and non-technical professionals;
• Cultivate winning relationships by building trust with business and technology partners;
• Share our commitment to productivity, effectiveness and operational efficiency; and
• Embrace change and witness amazing things happen – from the inside.

Business Line

Corporate

Job Category – Primary

Technology Solutions

Job Family

IT Operations

Time Type

Full Time

Employment Type

Regular

Company: TD Bank

Expected salary:

Location: London, ON

Job date: Thu, 20 May 2021 03:30:22 GMT