Senior Manager, Middleware

Job title: Senior Manager, Middleware

Job description: What is the opportunity?

As a Senior Manager of the Data Delivery Technology, you will lead a team responsible for development, support and troubleshooting the internal RBC middleware applications.

You will be responsible for providing direction to the team, helping the team investigate new technology platforms, ensuring the stability of the service through the modernization, and partnering with stakeholders across the organization. The position requires strong management skills, communication skills, both written and verbal, the ability to quickly adapt to changing circumstances and to work and interface with people at various levels across the organization.

What will you do?

• Manage a team of people supporting their growth and development, helping them overcome obstacles and providing direction
• Plan and coordinate all maintenance, enhancement and support activities for the application portfolio to ensure goals or objectives are accomplished
• Manage production incidents from coordinating problem resolution and communicating to key stakeholders
• Promote innovative or improved methods to get the work done and implement best practices
• Raise and track issues or conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level where required
• Work closely with App Dev partners, Operations, other IT groups and vendors, as required; ensuring high quality implementations and internal operational processes
• Promote innovative or improved methods to get the work done and implement best practices
• Apply critical thinking and software development skills to identify and resolve challenges.

What do you need to succeed?

Must Have

• Minimum 5+ years of experience in leadership and/or people management of an application development team
• Proven application support, maintenance, and delivery of enhancements projects on critical applications
• Demonstrated change management skills
• Good understanding of enterprise IT Risk Management processes and controls
• Bachelor’s degree in technical area of study (computer science, mathematics, engineering, etc.) or equivalent combination of practical experience and professional training
• Strong analytical skills to lead investigations and perform analysis of root cause.

Nice to Have

• Experience on z/OS with TSO/ISPF, Batch, IMS, CICS, Dump debugging tools, source code management tools
• Programming experience in programming languages such as COBOL, JCL, ASSEMBLER, C, C++, REXX, Java
• Experience with z/OS Connect, Universal Command.
• Experience with IBM MQ, z/OS UNIX, z/XDC, Windows, UNIX

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

#LI-Hybrid

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit

Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY
City: Toronto
Address: 330 Front Street
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Position Level: PL07
Required Travel(%): 0
Exempt/Non-Exempt: N/A
People Manager: Yes
Application Deadline: 12/20/2021
Req ID: 434312

Company: Royal Bank of Canada

Expected salary:

Location: Toronto, ON

Job date: Wed, 08 Dec 2021 00:09:04 GMT

Job Source: Careerjet.ca

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