Technology Lead – DC Hands and Feet

Job title: Technology Lead – DC Hands and Feet

Job description: Job Description

Infosys is seeking a Technology Lead – DC Hands and Feet. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Candidate must be located within commuting distance of Toronto,ON or be willing to relocate to the area. This position may require travel.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Canadian citizens and those authorized to work in the Canada are encouraged to apply. We are unable to sponsor at this time.

Preferred Qualifications:

• Good experience with floor space design (bear point load, height of effective area), HVAC design, electrical design for racks with 2N redundancy.
• Good experience with design of rack layout, network cabling route design and installation, channel base and telephone line installation.
• Good experience with DC asset management and spares management.
• Good experience with IT hardware installation and support, performing POST, handling of consoles, hands and feet support procedures, physical network testing, tape handling and offsetting procedures, working with remote support teams etc.
• Familiarity with audit procedures.
• Familiarity with ASHRAE 2008 guidelines
• Familiarity with standard related to Datacenter facilities and infrastructures, DC classification, Storage requirements, environmental requirements and availability requirements
• Excellent people management skill / lead the teams / customer interaction
• Experience in running operations with ITIL processes / ITIL certified.
• Excellent Analytical and troubleshooting skill.
• Excellent in Verbal, written communication.
• Work with vendors to obtain quotes, oversee cabling work, rack installation and physical hardware installation.
• Performing checks electrical equipment, air-conditioning and security cameras and surveillance equipment.
• Planning and organizing floor walks, prepare emergency response plans, defining security procedures, formulate and test DR plans
• Coordinate with the Location contacts of the customer to get approval for planned maintenance/change
• Coordinates with the network support team to get network maintenance done
• Coordinate with remote technical team and users for any service request, incidents, technical requirements
• Develop deep knowledge about Local /plant application and infrastructure operations
• Develop deep knowledge about Local / plant / Edge Datacenters including power and cooling setup and consumption, physical network layout, rack and cabinet layout, installed DC hardware, high-availability setup, WAN and Internet connectivity, monitoring, asset register, spare parts, DC processes, Shopfloor operations etc
• Driving service improvement and customer satisfaction

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills,
expertise, and ideas from our innovation ecosystem.

To learn more about Infosys and see our ideas in action please visit us at .

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Interest Group

Infosys Limited

Role

Technology Lead – CAN

Company

ITL Canada

Domain

Manufacturing

Skillset

Domain|Network|Data networking storage & data center technologies

Company: Infosys

Expected salary:

Location: Toronto, ON

Job date: Sun, 16 May 2021 22:51:55 GMT