Warranty Service Representative – Construction

May 26, 2021 Architecture and Construction

Job Overview

Job title: Warranty Service Representative – Construction

Job description:

Work with parties to promote early resolution of warranty claims, in accordance procedures and policies.
Understand the relevant technical standards that provide the basis for identifying

warranty issues, and offers suggestions for possible resolution, in keeping with the
merits of the warranty claim.

Maintain negotiation and resolution and providing solutions.
Provide technical and warranty advice to vendors, builders, consultants and

homeowners regarding warranty related issues.

Conduct inspections and meetings with external clients and make rulings and

decisions on freehold and condominium unit issues on behalf of the company.

Issue Work/Settlement Schedules, set and adjust financial reserves as required.
Authorize contractor services and monitor contractor progress.
Represent The company as a witness at the License Appeal Tribunal and the Builder

Arbitration Forum

Provide fair, timely, quality and consistent service to home buyers, owners,

vendor/builders and their agents and other stakeholders and clients

Requirements:
– Bachelor or Technical Diploma in Construction or related field or equivalent experience may be considered.
– Valid driver’s license and reliable transportation is essential.
– 3-5 years of related experience
– Fluent in English both Written and Spoken
– Great communication and customer service skills
– Presentable and detail orientated
– Comprehensive knowledge of the Ontario Building Code and construction practices in
Ontario
– Exceptional planning and organization skills
– Time management skills and ability to prioritize

We thank all candidates for showing interest in our Company; however, only retained candidates will be contacted.

For more information on our recruitment service, please visit our website www.groomassocies.com

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360, St. Jacques, Suite G-100
Montreal (Québec) H2Y 1P6

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Company: Groom Associes

Expected salary:

Location: Ottawa, ON

Job date: Thu, 25 Mar 2021 01:06:27 GMT