Préposé à la réception

Job title: Préposé à la réception

Job description: We are looking for an upbeat and dynamic person to fill the position mentioned above for the beautiful 136-room resort located on the top of a mountain. For more than 80 years, the Hotel and Spa Mont Gabriel offers a warm and professional customer service, as well as an excellent table coming from our local market.

You want to be part of our team, send us your resume via our career page at http://www.tidan.com/en/careers/ .

Reporting to the Reception Supervisors, the front desk agent takes room reservations, greets guests upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions and receives customer’s payments.

Job description:

• make reservations
• coordinate customers’ arrivals and departures
• sell the products and services of the hotel
• collect payments for services offered
• answer various questions related to settlement services, tourist attractions and activities in the region
• coordinate group arrivals and departures
• answer and transfer incoming calls
• handle customer complaints
• perform other duties related to customer service

Skills:

• Ethics and integrity at work – Asset
• Teamwork skills – Asset
• Have good interpersonal skills – Asset
• Able to work flexible hours – Asset
• Independent – Asset
• Punctual – Asset
• Work experience in a unionized environment – Asset
• Initiative – Asset
• Time management skills – Asset
• Ability to solve problems – Asset
• Ability to identify customer needs – Asset

Language:

• English Spoken and Written – Average – Asset
• French Spoken – High – Asset
• French Written – Average – Asset

• Ethics and integrity at work – Asset
• Teamwork skills – Asset
• Have good interpersonal skills – Asset
• Able to work flexible hours – Asset
• Independent – Asset
• Punctual – Asset
• Work experience in a unionized environment – Asset
• Initiative – Asset
• Time management skills – Asset
• Ability to solve problems – Asset
• Ability to identify customer needs – Asset

Company: Tidan inc.

Expected salary:

Location: Sainte-Adèle, QC

Job date: Fri, 28 May 2021 22:34:11 GMT