Senior Restaurant Manager

Job title: Senior Restaurant Manager

Job description: Senior Restaurant Manager at Thermëa spa village

We have taken the spa experience and transformed it into a wellness village. Thermëa spa village is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character—a peaceful hideaway for our guests, not too far from home.

It takes a village, join us.

When you work at Thermëa spa village, you are not just gaining a job—you are finding a family. We pride our community on being one of the warmest and most welcoming—and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

We are seeking a passionate Senior Restaurant Manager in
Whitby, Ontario to join our village.

Find your place at Thermëa spa village.

What we stand for

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermëa spa village. Always enthusiastic, helpful, conscientious, discrete—and most of all, respectful. We deeply care about everyone—guests and fellow artisans alike—in our wellness village.

What we need

Supporting the Director, Food & Beverage, the Senior Restaurant Manager will be responsible to ensure the satisfaction of our guests while overseeing the smooth running of front-of-the-house operations in a complex, high-volume, multi-unit restaurant operation. With the support of your management team, ensure training and planning of personnel as well as the quality of services offered to customers, ensuring a best-in-class, trouble-free restaurant experience engaging our Teams to deliver our mantra of “Leave Your Troubles Behind”.

You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What you’ll do

Management Activities: planning, organization, and control

• Plan, organize, and direct the activities of the front-of-the-house team;
• Ensure management of all point of sale operations;
• Develop and ensure the application and enforcement of company standards and procedures;
• Ensure the respect of standards and laws on alcoholic beverages, hygiene, sanitation, health and safety at work;
• Keep abreast of industry trends to maintain an offering and service that meets the needs of guests;
• Collaborates in the optimization of restaurant revenues;
• Resolve any problem, deal with any unforeseen event, or customer complaint, ensuring the quality of the guest experience;
• Perform other related tasks.

Leadership and collaboration

• Determine priorities, workloads and work schedules;
• Ensure the recruitment, selection, training, development and evaluation of staff;
• Ensure the management, motivation and development of the restaurant teams to provide a high level of guest service;
• Maintain a work climate conducive to the retention and mobilization of personnel;
• Ensure the implementation of changes required for the smooth operation of the sector.

Profile needed

What is the profile needed in order to be successful:

• College degree in Tourism, Business Administration, Hotel and Restaurant Management, or related major or relevant experience;
• Minimum of five (5) years experience in Hotel and Restaurant with (3) years of experience in a management position;
• Strong sense of hospitality;
• Food Handling and Occupational Health and Safety certification, an asset;
• Knowledge of restaurant POS;
• Knowledge of wine, beer, drinks and gastronomy, an asset;
• Ability to resolve issues quickly; action and results-oriented;
• Possess strong interpersonal and social skills; sense of challenge, perseverance;
• Inspiring and dynamic leader;
• Ability to communicate clearly with customers, managers and other associates;
• Strong organisational skills; from planning to follow-ups as well as professional rigor.

When

You will work a flexible schedule (days, evenings, weekends, holidays) which meets the demands of the business to drive operational success.

What

The salary is based on the pay scale and benefits in effect at Thermëa spa village.

How

Send us your resumé and cover letter by visiting our web site in the career section.

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b0ed2582-382c-4558-a5a6-be185625046e&ccId=168215231511_9449&type=MP&lang=fr_CA

Company: Nordik Spa-Nature

Expected salary:

Location: Whitby, ON

Job date: Sat, 26 Jun 2021 22:48:27 GMT

Job Source: Careerjet.ca