Hotel Office Manager

Job Overview

Job title: Hotel Office Manager

Job description: Our hospitality client, a hotel located in Niagara Falls, is currently seeking a Hotel Office Manager.

Reporting directly to the General Manager, the Hotel Office Manager oversees many aspects of hotel operations including managing all Front Desk operations, Group Sales, brand standards, and maintaining the hotel inventory ordering system.

Start: Aug 2021
Position Type: Fill-Time, Permanent
Compensation: Commensurate with experience

Responsibilities:

  • Managing and facilitating brand standards and expectations including brand reports, training, quality assurance, loyalty programs, guest concerns, etc.
  • Group sales including written and oral quotes, bookings, confirmations, deposits, function sheets and trade show attendance
  • Overseeing front desk operations including training of staff, handling guest complaints and concerns, promoting hotel standards and offerings, etc.
  • Assisting in recruitment and selection of hotel staff
  • Managing all office related functions including hotel ordering, office supplies and other miscellaneous items; verifying daily payroll; maintaining a proper filing system for all departments; liaison between Accounting and Payroll department; and managing social media interactions

Qualifications:

  • 5 years of Office Administration experience
  • University Degree or College Diploma
  • Able to work independently with strong communication, problem solving, organizational and analytical skills
  • Must be able to work in a fast-paced environment
  • Must be able to work under pressure with tight deadlines
  • Must possess strong attention to detail
  • Strong knowledge of Microsoft Office

You could be a great fit for this role if you have previous experience as a receptionist, administrative assistant, executive assistant, legal secretary, law clerk, hotel guest services manager or hotel operations manager.

How to Apply
Qualified candidates, please send your resume. We thank all who apply; however, only those considered will be contacted for an interview.

Westridge HR, as well as our client, is an equal opportunity employer committed to building a diverse workforce. Westridge HR, as well as our client, believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.

Company: Westridge HR

Expected salary:

Location: Niagara Falls, ON

Job date: Wed, 11 Aug 2021 01:18:58 GMT

Job Source: Careerjet.ca

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