Banquet Server

Job title: Banquet Server

Job description: Banquet Server

Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. Your attention to detail and excellent communication skills as Banquet Server will empower our team to deliver exceptional service to guests of our group functions. Come as you are!

What is in it for you:

• Experience living in Banff National Park in the iconic location of Lake Louise
• Subsidized staff accommodation provided on-site for full time status
• Access to our Lifestyle Program activities
• One duty meal in our newly renovated staff cafeteria
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/fitness centre/spa/golf
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What you will be doing:

• Provide prompt, courteous and efficient food & beverage service in accordance with Fairmont Hotels & Resorts food & beverage standards
• Work as part of a team to provide a consistently high standard of service in areas such as meeting set ups and all meal functions
• Demonstrate professional and positive image to guests and colleagues at all times
• Effectively handle guest concerns through empowerment, and report any irregularities to Leader
• Report any deficiencies in equipment or level of supplies to the Banquet Supervisors
• Ensure the equipment and all work areas are maintained to hotel standard
• Properly stock all convention equipment in appropriate areas as per the hotel standards
• Participation in departmental meetings, inter departmental meetings, shift line ups and incentive programs
• Maintain a high standard of personal appearance and hygiene at all times
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
• Assist the house team in setting up function rooms and moving banquet assets/furniture
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned

Your experience and skills include:

• Minimum 1 year in a similar function in Food & Beverage, preferably Banquets or Conventions
• Post-Secondary education in Hotel/Food and Beverage Management an asset
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to multitask and work with minimal supervision
• Ability to maintain high service levels under pressure
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Company: Accor

Expected salary:

Location: Lake Louise, AB

Job date: Wed, 23 Jun 2021 01:04:42 GMT