Conference Services Manager

Job title: Conference Services Manager

Job description: The Oak Bay Beach Hotel, recently named the #8 hotel in Canada by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work! In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties, awards, and more. If you are interested in joining our team then we have a fantastic opportunity for you.

Conference Services Manager – Maternity Leave

The Conference Services Manager is responsible for all conferences, weddings, events, theatre bookings and productions at the Oak Bay Beach Hotel. This position requires strong, clear and consistent leadership with a focus on guest service, catering, sales, and maximization of revenue for our event and meeting space business.

This position will cover a maternity leave with ample crossover time. The potential for a permanent position following the leave does exist.

Responsibilities:

• Responsible for the sales, coordination, and servicing of guest events.
• Act as the primary liaison between all hotel departments and Conference Services guests.
• Create and manage the conference services budget.
• Responsible for sourcing and booking theatre talent.
• Build the banquet event orders (BEO’s) for the execution of events.
• Process billing for accounting once the event is complete.
• Keep abreast of industry and competitive-set ideas to improve the guest experience.
• Employee management including training, scheduling and labour budgeting.
• Work with the Rooms Division Team and Food & Beverage Team to develop and implement innovative revenue streams.
• A flexible schedule is required, including evening and weekend work, to meet work priorities and operational requirements.
• All other duties as assigned

Job Requirements/Qualifications:

• 2-4 years of experience in a leadership role within a conference services or event role.
• Prior experience in a luxury hotel/resort environment.
• Certified Meeting Professional (CMP) certification preferred.
• Strong working knowledge of hospitality industry principles, methods and practices.
• Proven public speaking capabilities coupled with strong event management experience/exposure.
• Highly organized and results oriented with ability to execute plans and manage change effectively.
• Ability to analyze and interpret the needs of clients, entertainers and guests.
• Proven knowledge of conference and event cost analysis, fiscal management, yield management and budgeting techniques.

Physical Aspects of Position:

• Ability to push and lift up to 50lbs.

Recommended Training:

• Serving It Right

Job Application Process:

Company: Oak Bay Beach Hotel

Expected salary:

Location: Victoria, BC

Job date: Wed, 12 May 2021 23:34:40 GMT