Director, Information Technology

Job title: Director, Information Technology

Job description: Job Title

Director, Information Technology 1.0 FTE

Reporting

Director, Technology, Innovation & Brand

Job Summary

Our Director of Information Technology is entrusted with providing outstanding operational leadership of the systems and applications that enable our operational and corporate activities. You will be accountable for planning, implementing, and overseeing industry-leading technologies while maintaining security at the forefront of all initiatives. Technology is at the core of our strategic roadmap and considered a critical enabler for STARS to reach more patients who need us.

This position gives you the opportunity to lead and collaborate with a skilled team of Information Technology specialists to ensure that IT infrastructure is available, maintained and providing maximum value to the organization. You will evaluate IT software projects, manage all IT infrastructure, as well as develop and implement policies and procedures for how technology is used and how information is stored. You are expected to be a cross-functional leader at STARS working closely with other leaders across all departments and the executive team.

Leading Information Technology at STARS means being hands-on at times. Being able to jump in and help the team troubleshoot issues when called upon will be critical. Having an understanding of our applications and systems will be vital to your success in this role so that you can help the team with determining the right questions to ask.

If you are an experienced Information Technology leader who has a desire to grow and a passion for problem solving and strategic thinking to generate innovative solutions, this is the position for you.

What Makes STARS Different?

STARS is recognized as a top employer in Alberta. Providing Critical Care anywhere means being there in someone’s greatest time of need. Experience STARS through one of the innovative ways we share our story –

Accountabilities & Oversights –

• Lead a team of technology, project and systems professionals within the IT team;
• Oversee and participate in the maintenance of IT infrastructure;
• Implement change management, regular maintenance, documentation and problem management processes;
• Maintain a proactive network operations center system;
• Maintain accurate information of all IT Infrastructure components;
• Lead and support execution of quarterly deliverables
• Gather and review business requirements from various stakeholders, recommend technology and infrastructure solutions that can be integrated and deployed in the environment;
• Provide input and insight into infrastructure availability, capacity & performance including business continuity in the event of a critical infrastructure failure;
• Maintain positive working relationships with multiple external vendors and technology providers;
• Ensure continuous operations of the backup and recovery systems;
• Work with executive leadership to provide business relevant reporting and context of the IT environment;
• Define specifications for complex software programming applications;
• Develop, maintain and manage systems, software tools and applications;
• Resolve complex issues relating to evolving business expectations / requirements;
• Coordinate and support software installations and analyzing applications and tools;
• Analyze, develop and implement testing procedures, programming and documentation;
• Analyze, design and develop modifications and changes to existing systems to enhance performance;
• Evaluate, modify, and create information systems policies and procedures;
• Analyze current and past projects. Determine critical success path and implement strategies that ensure successful completion of projects;
• Development of IT infrastructure budgets – 1, 3 year plans.

What Our Ideal Candidate Possess –

• Relevant Degree in Technology, Engineering combined with a minimum 7 years of experience in IT management with 5 years in a leadership role;
• Leading a direct team and directing the overall technology road map for an organization;
• Demonstrated experience and accomplishments in developing, recommending, and influencing decisions based on a strong fact based, building consensus and communicating effectively in business (non-technical) terms;
• Sound business judgment, as well as ability to think clearly, analyze quantitatively, problem-solve, scope out technical requirements and prioritize;
• Proven experience implementing processes and delivering automation and standardization;
• Hands-on experience with server operating systems, infrastructure monitoring and maintenance systems, cloud services, SaaS applications, networking and SAN/storage concepts;
• Collaborative, proactive, strategic thinker who is provides flexible alternatives to the changing needs of the business;
• Able to showcase security management of critical infrastructure and information protection;
• Support ad hoc requests from business leaders for both data and financial analysis, as require;
• Advanced knowledge of Windows, Windows Server, Office Suites;
• Advanced knowledge of database services including Microsoft SQL;
• Advanced knowledge of email services including Microsoft Outlook and Office 365;
• Advanced knowledge of Active Directory, GPO’s, NTFS and share permissions, AD replication;
• Advanced knowledge of networking including TCP/IP, DNS, DHCP, WINS, Routing, VPN’s, common ISP services;
• Advanced knowledge of backup software, strategies and recovery methodology;
• Advanced knowledge of AD, file, email migrations and upgrades;
• An independent, self-managing work ethic with the ability to balance multiple priorities and deadline.

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Company: STARS

Expected salary:

Location: Calgary, AB

Job date: Fri, 18 Nov 2022 05:05:06 GMT

Job Source: Careerjet.ca

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