Engineering Manager, Builder Tools (Remote)

Job title: Engineering Manager, Builder Tools (Remote)

Job description: We’re Ada, a brand interaction platform that empowers brands to live up to their promises and have more-and more valuable-interactions with the people who love them. Our AI-powered platform has automated over 1 billion brand interactions for the world’s fastest growing enterprises, including Zoom, Facebook, and Shopify. In May 2021, we raised Series C funding of $130M by Spark Capital (early investors of Twitter, Slack, Snapchat), and officially became a global unicorn with a $1.2B valuation!

The passion of our people and dedication to their craft continues to drive our dramatic global growth.

Our work is rooted in authenticity, courage, empathy, and simplicity. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment. You can learn more about the founding of our company .

We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us.

As a Manager of Engineering on the Builder Tools team, you will be leading a team of Software Developers who are working on tools at the heart of Ada’s product. Builder Tools focuses on providing a high quality experience for companies when they are building bot content, creating workflows, and in the on-going development of their bots.

The manager of this team helps identify opportunities for development and articulates tradeoffs between the many projects the team could take on. Your day to day will include mentoring and managing a team of highly motivated developers while collaborating with Product Managers to ensure we are delivering valuable and scalable software. This role will also influence Engineering practices to help create a healthy and collaborative organization.

Responsibilities

• Support and manage the day to day work of product engineers to ensure that we are maintaining a healthy balance of new product development and ongoing maintenance to keep our product healthy.
• Oversee implementation and maintenance of monitoring and alerting systems around products in development.
• Work with teams to develop technical roadmaps to support Engineering goals as an essential part of our Product roadmap.
• Develops career paths for direct reports and helps team members grow.
• Works closely with plan, build, run and foundation to support key business applications.
• Collaborate during design phases to account for critical topics, such as security, cost, performance, and deployment.
• Partner with Tech Support Engineers, Customer Success Managers, Product Managers, and fellow Engineers to prioritize and resolve bugs.
• Develop lightweight project management systems to communicate project impact and status to fellow engineering teams.
• Designs opportunities for engineers to collaborate with client facing teams as part of software development practices.

About You

• Experience with leadership or mentoring of teams and individuals.
• Strong communications skills in writing or presentations.
• Have experience working on teams in a high growth startup situation.
• Worked In Agile software development environment
• Familiarity with with integrating customer feedback into engineering development practices
• Strong skills around assessing the balance between quality and production readiness for new features and products.
• Excited to solve customer problems through feature development and product expansion.

Benefits

• Competitive salary and generous stock option plan

• Unlimited vacation

• Wellness account

• Extended health coverage

• Dental/optical/travel insurance

• Life insurance

• Employee and family assistance plan

Perks

• Flexible work schedule

• Digital first, fully remote with WFH budget

• In-house social worker

• Paid parental leave for Canadian and U.S. residents

• Development opportunities

About Us

Ada is a rapidly growing digital first company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we’ll determine a schedule that fits your style and the requirements of your role.

We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.

With the health and safety of Ada’s employees, clients and communities top of mind, effective December 1st, 2021, Ada will be requiring anyone who is traveling for work and attending Ada events to be fully vaccinated at least 2 weeks prior to travel.

Ada is an equal opportunity employer. In fact, diversity is what drives our success-it’s at the core of how we hire, communicate, and work. Like our platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.

Company: Ada

Expected salary:

Location: Toronto, ON

Job date: Sat, 26 Mar 2022 04:52:33 GMT

Job Source: Careerjet.ca

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