Front Desk Agent

Job title: Front Desk Agent

Job description: We offer a competitive wage and benefits, subsidised bus pass.

Must be able to work weekends. Possible shifts are 7am-3pm, 8am-4pm, 3pm-11pm, 4pm-Midnight vary rare occasion 11pm-7am

A front desk agent is responsible for handling incoming calls in a timely, efficient and friendly manner making reservations, responding to inquiries, communicating property information about room types, location, deposits and hotel cancellation policies.

They will try to exceed the guests’ expectations by creating a positive and personal experience for all hotel guests through understanding, anticipating, and responding to their needs.

Looking for someone with a flexible schedule

Responsibilities and Duties

(not limited to)

• Checking guests In/Out
• Making reservations
• Answering the phone
• Answering guests questions as needed
• Keep the front desk clean and presentable
• Driving the Hotel Shuttle to and from the airport
• Troubleshoot all guest issues Job Requirements/Qualifications:

Qualifications and Skills

• Great customer service
• Problem Solver
• Ability to multi task and prioritize in a busy environment
• Ability to work well in a team environment
• Strong verbal and written communication skills
• Strong computer skills
• Experience with Opera (preferred)
• Upbeat and friendly attitude
• Comfortable with handling both cash and credit cards
• Team player

Please submit resume as PDF not a word document.

Be part of a great team in a positive, supportive work environment.

• Salary/Wage: $16/hr

Job Application Process:

Please email your resume as a PDF to lorne.b@airporttravelodge.com

Company: Victoria Airport Travelodge

Expected salary: $16 per hour

Location: Sidney, BC

Job date: Thu, 24 Jun 2021 05:40:42 GMT