Guest Services Agent – Hotel

Job title: Guest Services Agent – Hotel

Job description: Have you ever had a career where you can meet people from all around the world? Are you engaged, self-starting and able to assist others with ease? We want to hear from you!
The DoubleTree by Hilton Hotel & Conference Centre Regina is recruiting a permanent, part-time Guest Services Agent to join our team of customer service professionals!

Main Duties & Responsibilities:
-Respond to requests promptly, efficiently, and courteously during check-in, check-out and throughout the customers’ stay.
-Handle guest accounts and maintain cash drawer
-Process reservation/cancellation/modification requests

What we look for in a team member:
-Enthusiastic and dedicated to customer service excellence – you like to be around people!
-Ability to assist hotel guests in an empathetic and courteous manner at all times
-Strong English communication skills, (verbal and written)
-Have a strong memory to recite company promotions and information during the check-in process

Education & Qualifications:
-Minimum grade 12 or equivalent
-Preference will be given to individuals with previous Front Desk experience in a hotel setting

Working Conditions:
-Able to continuously stand, bend, and lift during entire 8 hour shift
-Repetitive computer and telephone use

What we offer:
– Hilton brand GSA training
– Employee Insurance Coverage Plans
– Discounted monthly parking or transit pass
– Employee discounts on all Hilton and SilverBirch hotels globally
– A positive and inclusive work environment and a culture of employee recognition
– flexible schedule

No LMIA provided for opportunity. You must be legally entitled to work in Canada to be considered.

Company: DoubleTree

Expected salary: $14.4 – 16.65 per hour

Location: Regina, SK

Job date: Fri, 02 Sep 2022 00:22:06 GMT

Job Source: Careerjet.ca

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