Hotel Front Desk Clerk

Job title: Hotel Front Desk Clerk

Job description: Languages
English

Education
Secondary (high) school graduation certificate
or equivalent experience

Experience
7 months to less than 1 year

Security and Safety
Bondable, Criminal record check

Transportation/Travel Information
Own transportation

Work Conditions and Physical Capabilities
Standing for extended periods, Work under pressure, Attention to detail

Work Location Information
Rural area, remote location

Personal Suitability
Organized, Effective interpersonal skills, Client focus, Excellent oral communication, Team player, Flexibility, Reliability, Dependability

Business Equipment and Computer Applications
Multi-line switchboard, Word processing software, Computerized bookkeeping system, Central reservation system (CRS), Spreadsheet, Internet

Specific Skills
Register arriving guests and assign rooms.
Process group arrivals and departures.
Take, cancel and change room reservations.
Provide information on hotel facilities and services.
Provide general information about points of interest in the area.
Investigate and resolve complaints and claims.
Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms.
Maintain an inventory of vacancies, reservations and room assignments,
Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying).
Answer telephone and relay telephone calls and messages.
Provide customer service, Perform light housekeeping and cleaning duties, Handle wake-up calls.
Assist clients/guests with special needs.

Work Setting
Hotel, motel, resort

Company: Northern Greens Resort

Expected salary: $11.5 – 14 per hour

Location: Nipawin, SK

Job date: Fri, 18 Jun 2021 07:09:12 GMT