Inside Sales
Job Overview
Job title: Inside Sales
Job description: Position: Inside Sales
Location: Dorval
Salary: $45K base salary plus bonus ($3K to $5K)
An industry leading award-winning employer is seeking an Inside Sales Coordinator for their West Island office. This is a full-time permanent position offering $45K plus incentives, full benefits, profit sharing and 100% remote work and eventually partly at home and partly in the office. They have a very dynamic working environment and the opportunity for long-term growth within a thriving organization in essential services.
In this, role you will be supporting Quebec clients and working with a predominately French customer base to provide support to clients on product orders and coordination of merchandise for equipment installation projects. This may be related to an event or for other applications.
The following is an overview of the tasks:
– Responding to incoming calls
– Resolving customer issues and complaints
– Managing price discrepancies
– Meeting delivery requirements
– Providing more information related to product or technical questions
– Ensuring accuracy of the details surrounding the order process
– Keeping management aware of escalated client issues
– Following up with clients on matters requiring ongoing attention
– Providing support to other account coordinators
– Participating to ongoing training and continuous improvement initiatives
– Understanding customer needs and anticipating needs
– Doing suggestive selling and recommending alternative products when applicable
Requirements:
– At least 2-5 years of experience in a customer service order management environment in working with a product
– Excellent oral and written French skills with very good English communication skills
– Good computer skills in MS Office
– Experience with ERP / MRP is considered an asset
– Outgoing, dynamic and enjoys working in a fast-paced environment
Please send your resume in Word format to Olma Soulaiman at olmas@quantum.ca.
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CNESST permit number: AP-2000158
Services de Gestion Quantum Ltée
Founded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering…
Company: Quantum
Expected salary: $45000 per year
Location: Dorval, QC
Job date: Mon, 13 Sep 2021 07:45:50 GMT
Job Source: Careerjet.ca