Partner Success Manager

Job Overview

Job title: Partner Success Manager

Job description: Partner Success Manager We are growing fast! We are excited to add a new full-time role to our Sales team! Why join us? 20 years of success! We are ranked as one of BC Business Magazine’s “Fastest Growing Software Companies” and one of the 2018 “Top 100 Tech Companies in BC” by Business in Vancouver. We are still growing due to our goal of worldwide demand for our available Dynamics 365 solutions. This means great opportunities to develop and grow your career long term with us. We provide a great place to work where everyone feels engaged and appreciated. Our success is defined by our collaborative culture because our teams value coming into our office every morning, connecting and working together to create solutions. About us: We are a diverse team that believes in building customer-centric add-on solutions to enhance the accounting capabilities of Microsoft Dynamics ERP. Founded just over 20 years ago by our CEO who is passionate about culture, people and products, we are proud to be certified as a Great Place to Work in Canada. Our brand-new public transit friendly head office is located in beautiful Burnaby, BC. We live our values of growth, team and innovation in everything we do. Our purpose is to enable the growth of our people and customers. Leading edge products, client-centric solutions and a great culture are the driving forces to our stability, growth and success. We welcome you to explore careers with us as we grow beyond our borders towards a stronger global presence. Position Summary Reporting to the Vice President of Sales, the Named Accounts Partner Success Manager is responsible for promoting the sale of Binary Stream products and services through the l Microsoft Dynamics (D365 Business Central, D365 Finance & Operations and Dynamics GP) reseller channel. Within their named account territory, successful Partner Success Managers continually strive to both strengthen their existing partnerships, and to build new ones as well. Individuals in this role will collaborate with other departments including Marketing, Development, Finance and Administration to drive initiatives that will build and strengthen the strategic relationships they have with their reseller partners as well with Microsoft. This is a senior strategic account management position. This individual will be asked to anchor Binary Stream’s operations in a named partner account territory. As the 2021 Employer of the Year winner, Binary Stream prides itself on providing an inclusive and rewarding work environment. Primary Duties and Responsibilities * Own the relationship the Microsoft’s Value-Added Resellers (VAR), System Integrators (SI) and other Integrated Software Vendors (ISV) within the named account territory. * Build and grow incremental business by expanding the Binary Stream footprint with existing Partners. * Contribute to and take ownership of Binary Stream’s strategic growth plans for a defined list of named Partners. * Coordinate joint marketing and sales programs with Partners in conjunction with the Binary Stream marketing team. * Actively participate in the Binary Stream presence at various Conventions, Trade Shows, Industry events and reseller Partner hosted events. * Build strategic relationships within the Partners Executive ranks while still managing the end-to-end buying cycle in closing sales of Binary Stream products and services in conjunction with reseller Partners including capturing detailed requirements, preparing of quotes and proposals, and interfacing with the finance department to facilitate the invoicing process. * Coordinate account support functions including the planning and delegation of appropriate pre-sales resources against specific opportunities. * Assume 360 degree sales account ownership for partners and their end-customers including the lead qualification process and keeping all relevant opportunities current in CRM. * Maintain and promote ethical relations with all partners, customers and Binary Stream peers and management. * Maintain and keep safe the records, files, assets, and property of Binary Stream Software Inc., its customers, clients and resellers, in Dynamics CRM. * Up to 30% required travel as needed. Measures of Success 1. Exceed all sales quota targets including: * Quota targets by solution * Geographical Partner growth objectives 2. Maintain an accurate sales funnel in Dynamics CRM. 3. Work well with the extended Binary Stream team. 4. Support the Binary Stream culture and values. Technical Skills & Other Requirements * Intermediate to advanced working knowledge of MS Office products including MS Word, Excel, PowerPoint and Dynamics CRM. * Superior written and oral English communication skills. * Strong mathematical, costing / estimating projects, and strategic planning skills. * Advanced presentation skills with the ability to clearly articulate the value of Binary Stream products in front of customers, and partners at all management levels. * Proficiency with technologies such as remote collaboration tools i.e. VPN, MS Teams, webinars and adept to emerging technology tools. * An intermediate to advanced understanding of enterprise accounting principles. Education and Experience * A post-secondary degree in business and/or Information Technology or a college diploma in a similar field. * More than 5 years B2B Enterprise software sales experience. * Experience with ERP systems, or other Enterprise SAAS business solutions. * Understanding of Microsoft’s channel and partnerships with Value Added Resellers (VARs), System Integrators and ISV’s. * Previous ERP platform experience ideally with Microsoft Dynamics 365, GP, D365 Business Central (NAV), or D365 Finance & Operations (AX) would be an asset. What We Offer A great place to work where the CEO knows your name! Where there’s open communication to freely share your ideas and they are valued. You will be challenged to achieve, grow and develop. Throughout the year you will laugh often and enjoy many fun company activities! * Feeling hungry or thirsty? Grab a free snack from our staff kitchen! We regularly offer a variety to our teams. Foodies will enjoy the regular potlucks, picnics, and lunch & learns. * Feeling energized or need an energy boost? We support and encourage a healthy lifestyle! Join our running club and try to beat the CEO in the Vancouver Sun Run, or sign up to play basketball or soccer with your coworkers. * Feeling you need some fresh air and sun? For those outdoors people, there’s the occasional hike or canoeing day too! Our Benefits and Compensation We offer a competitive compensation and benefits package including: * Extended Health and Dental including Employee Assistance Program (personal health, mental and emotional well-being) * 3 weeks’ vacation * RRSP Matching Program * Commission/Profit Sharing * Employee Stock Option * Tuition Assistance Program Our Perks and Work Environment * Inclusive, diverse, friendly and enjoyable work environment * Yoga and Meditation * Wellness Account for fitness reimbursement * Flexible work schedule to encourage a good work-life balance We value our employees and guide them to succeed and grow with the company! We are team-driven, collaborative, and accountable to one another. Join Our Team and grow with us! Note that due to the volume of applications we receive, only shortlisted candidates will be contacted. No recruitment agencies please. Applicants under consideration will be required to undergo a Criminal Records Search and an Education Verification.

Company: Binary Stream Software Inc.

Expected salary:

Location: Burnaby, BC

Job date: Wed, 02 Jun 2021 05:19:02 GMT

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