Salesforce Marketing Cloud Business Analyst 70K-100K

Job title: Salesforce Marketing Cloud Business Analyst 70K-100K

Job description: Salesforce Marketing Cloud Business Analyst (Bilingual FR+EN)

Introduction to SOLJIT

SOLJIT is a company experiencing rapid growth. We are a strategic partner in the digital, operational and cultural development of our customers (businesses, institutions and nonprofits), with a specialisation in Salesforce implementations.

Logistics

• Job Type: Full-time.
• Job Location: Montreal, QC.
• Flexibility: Efficient and disciplined professionals can work from home, or in hybrid mode at the office and at home.

Compensation

• 70 000 $ to 100 000 $.
• Generous benefits.
• Possibility of rapid advancement based on performance.

In short, our Business Analysts combine the role of analyst, project manager, Salesforce expert, and customer coach. If the candidate is highly skilled technically and makes their customers and colleagues better via their interactions, they can also aspire to future leadership roles in our company.

Responsibilities

• Successfully manage multiple projects at the same time.
• Achieve a high rate of customer satisfaction.
• Meet and develop positive long term relationships with customers.
• Gather, analyze and document business requirements from customers.
• Based on a combination of technical and business expertise, provide high-value advice and recommendations to customers.
• Design and/or participate in designing solution architecture, which can include the integration of 3rd party applications (i.e.: AppExchange) or software.
• Perform configurations in Salesforce Marketing Cloud (no coding required from the BA).
• Optional / Asset: Perform configurations in Salesforce Sales Cloud (no coding required from the BA).
• Successfully delegate configuration and development tasks to teams of Salesforce administrators and developers, and follow-up on these tasks.
• Test and validate configurations and developments made by administrators and developers.
• Report issues and follow-up internally until they are resolved.
• Test and validate the end-to-end customer journey and user journey of projects.
• Support customers after their project has been completed.
• When needed, help other business analysts in their projects.

Requirements

• Salesforce Marketing Cloud Consultant and Email Specialist certifications.
• Salesforce Marketing Cloud experience 3 years+ of using the product.
• Optional / Asset: Salesforce Sales Cloud and/or Pardot certifications and/or experience, including configuring objects, layouts, process builders, flows, permissions sets, profiles, and reports.
• Successful experience managing customers and/or stakeholders when implementing projects.
• Successful experience delivering high quality Salesforce implementation projects.
• Successful experience as a Business Analyst with external customers (ideal), or with internal stakeholders (also acceptable).
• Proficiency in French and English written and spoken, including the ability to write clear requirements in English.
• The person is autonomous, organized and has the ability to manage and prioritize multiple tasks effectively while working toward aggressive deadlines.
• The person shows initiative, responsibility and is a quick learner.
• The person has demonstrated experience in ass-kicking (i.e.: kicking ass).

Location

Montreal

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Company: SOLJIT

Expected salary: $70000 – 100000 per year

Location: Montreal, QC

Job date: Thu, 23 Sep 2021 06:52:27 GMT

Job Source: Careerjet.ca

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