Senior Distribution Clerk, Distribution Services
Job Overview
Job title: Senior Distribution Clerk, Distribution Services
Job description: Requisition ID: 167269
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Purpose:
The Senior Distribution Clerk is responsible for the day-to-day mail sorting and distribution activities of team and ensures the work is performed accurately, efficiently, and within the SLA timeframes. The Senior Distribution Clerk should possess detailed knowledge of the processes and procedures within this Unit to assist and support functions and activities that are assigned by their manager due to workload fluctuations or vacation/absences. The incumbent is also responsible for the provision of human, straightforward and knowledgeable service through daily interactions to foster a relationship of mutual trust and confidence with customers and other employees.
Accountabilities:
1. Possess and acquire knowledge and maintain up to date information of processes and procedures for the function and introduce new processes/procedures to team members as required
2. Support Assistant manager with delegation of assignments and tasks
3. Coordinate and execute regular and special mailings with accuracy and expeditiously, including the mail digitization process.
4. Provide quality assurance checks and oversight on key processes as required
5. Ensures service provided to customers is of the highest quality by ensuring timely responses and service level commitments to customers are met or exceeded
6. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
7. Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Qualifications:
- Highschool Diploma
- Knowledge / Experience of mailroom logistics
- Proficient knowledge of Microsoft – Excel, Word, Teams
Working Conditions:
The incumbent works in a production Mailroom environment. The position can be physical with the lifting of heavy objects/mailings etc. There can be stress resulting from tight deadlines and service obligations and requirements and changing role. Occasional overtime may be required
Role Details:
- Hours of work 8:00am – 4:30pm Monday to Friday
- Fully on site
- Location – 2201 Eglinton Avenue East
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Company: Scotiabank
Expected salary:
Location: Toronto, ON
Job date: Fri, 18 Nov 2022 07:25:28 GMT
Job Source: Careerjet.ca