Senior Manager, Innovation and Process Improvement, Finance

Job title: Senior Manager, Innovation and Process Improvement, Finance

Job description: TD Description

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Department Overview

The Canadian Retail Finance (CRF) organization is a team of professionals that provides finance and advisory support to the Canadian Personal Banking, Business Banking, Wealth and Insurance businesses that form the Canadian Retail Segment, the largest Segment of TD Bank. The CRF team supports the development and achievement of Canadian Retail Segment level financial and business objectives through robust reporting and forecasting capabilities, strategic decision support and advice, as well as competitive benchmarking insights.

The Canadian Retail Finance Innovation and Process Improvement Pod is responsible for the end-to-end journey of ideation, execution, and benefit realization of innovation and process optimization, with the objectives of creating capacity and enhancing effectiveness of insights, processes, and controls across the Canadian Retail Finance Team.

Job Requirements

This position requires excellent judgment with strong strategy and change delivery acumen, ability to step back and offer thought leadership on business and financial issues, and ability to influence change.

• Works exceptionally well in cross-functional teams and is a champion of collaboration, with proven ability to influence partners
• Able to manage significant ambiguity and constantly changing circumstances in a fast-paced environment
• People management skills, with a strong ability to effectively lead diverse teams through the use of development training, coaching and ongoing performance management
• Strong presentation, facilitation, and interpersonal skills to facilitate working with senior management at all levels
• Ability to ideate, investigate, and deliver compelling business cases and ability to frame and conceptualize problems with strong bias to practical action
• Confidence and ability to undertake and complete a variety of complex initiatives while navigating ambiguity
• Organizational awareness and the ability to balance the viewpoints of various partners and businesses
• Experience in solving complex problems by planning, managing, and successfully executing projects would be an asset
• Knowledge of data and reporting systems / tools (e.g., Hyperion, Oracle Analytics Cloud, Oracle E-business suite, Tableau, Alteryx) would be an asset
• Proven knowledge of MS Office, particularly Excel and PowerPoint; Visio would be an asset

Hours

37.5

Job Description

The Senior Manager, Innovation and Process Improvement reports to the Associate Vice President, Performance Management & Insights (PMI) and acts as the owner of the Canadian Retail Finance Innovation and Process Improvement Pod.

In addition to Finance partners across Canadian Retail, Corporate, and Operations, the Innovation and Process Improvement Pod also works closely with Enterprise partners across Process Excellence, Change Management, Project Management, Change Delivery, Technology, and Data & Analytics.

This role is a great opportunity to build a build, lead, and grow an innovation mandate that is impact-driven, build an extensive network across the enterprise, while advancing the vision for a better Finance organization.
The primary accountabilities of the Senior Manager include:

• Responsible for the success of the dedicated Pod and the outcome of the innovation and process improvement stream, as measured by maximizing business value and meeting user needs.
• Ideates and establishes and the vision and short/medium term roadmap of the pod. Collaborates with FMT executives and other stakeholders on strategic vision, roadmap and Epics
• Seek innovative solutions to remove redundancies and optimize efficiency through technology and process enhancements, identifies future opportunities and develops phased roadmap for the pod – from business casing to execution to sustainment
• Defines and prioritizes innovation, tools, and/or processes that are in scope for Pod work

• Represents the voice of end user CFR team member
• Owns the user experience, understands end user business value, and prioritizes accordingly
• Works in collaboration with BAs, SMEs and control and delivery partners to write user stories with well-defined Definition of Ready, Acceptance Criteria, and Definition of Done
• Defines the MVPs, release and Sprint goals
• Maintains and manages product backlog
• Represent the CRF team on large enterprise projects to ensure successful implementation and change management outcomes in CRF, as well as achieving business objectives of the project.
• Lead and oversee a team responsible for delivering the mandates aligned to the role. Own, build-out, and advance sound talent agenda for the team.

• Empowered to help the team make quick decisions
• Develop and maintain a strong understanding of Canadian Retail businesses, Finance policies and processes to understand and influence business outcome improvements

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Additional Information

#LI-Hybrid
#FinanceCareers

Business Line

Corporate

Job Category – Primary

Process Improvement and Transformation

Job Category(s)

Finance / Accounting, Product Management & Development, Project Management

Job Family

Product Owner

Time Type

Full Time

Employment Type

Regular

Company: TD Bank

Expected salary:

Location: Toronto, ON

Job date: Thu, 13 Oct 2022 04:07:51 GMT

Job Source: Careerjet.ca

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