Sr. Manager e-Commerce

Job title: Sr. Manager e-Commerce

Job description: Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important?

What You’ll Do:

• Support the delivery of the online vision by focusing on sales and margin of the business
• Improve operational processes systematically for all eCommerce Channels
• Lead eCommerce Customer Service and Operations
• Support in building overall category strategies, promotional activity, finance plans and budgets
• Provide post mortem insights on category/product performance
• Develop assortment strategy in collaboration with Wellwise Category Management, build inventory plan, participate in Line Reviews meetings, execute buys, provide summaries of buys and strategy
• Work with 3PLs, Business Operations and Category Management to define in-season allocation levels and manage inventory levels
• Work across brand marketing, category, merchandising, and product development teams to build on-site content strategy
• Identify opportunities for on-site visual merchandising to optimize customer engagement, conversion, and achieve sales targets
• Ensure category SEO and content strategies are in place resulting in sales and profit
• Optimize product finding methods – quality and relevance of on-site search, navigation and product content
• Monitors the trading performance of their area on a daily, weekly and monthly basis using relevant metrics and reporting.
• Collaborate with cross functional team to ensure new channels and systems support merchandising capabilities and requirements.
• Work with Retail to manage setup of any changes to product assortment on the site (e.g. listing, delisting, pricing, promotions, etc.)
• Build extended aisle strategy resulting in lager product assortment and range
• Manage team to ensure efficient product on-boarding and on-time product launches
• Own development plan and effectively manage time to deliver business KPIs as the priority

What You’ll Need:

• University degree in business, marketing, math/science, and/or engineering
• Experience with a recurring revenue product preferred
• Must have a minimum of 3 years experience in managing an eCommerce site and have touched everything from CRO to shipping and fulfillment.
• Proven leadership and team management skills derived from having direct responsibility for building and managing a cohesive, high-performing team
• Should be proficient with Shopify, Excel, Google Analytics and Office
• Experience collecting, analyzing, and decision making or proposal creation from eCommerce related data and being able to present it to management.
• Previous project management experience
• Previous customer service management experience
• Fluency in French is an Asset

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Company: Shoppers Drug Mart

Expected salary:

Location: Toronto, ON

Job date: Wed, 26 Jan 2022 06:58:44 GMT

Job Source: Careerjet.ca

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