Summer Student – Program Assistant, Education, U of C Continuing Education

Job title: Summer Student – Program Assistant, Education, U of C Continuing Education

Job description: Position Overview

U of C Continuing Education is currently seeking a Summer Student as a Program Assistant, Education.

The student performs a variety of duties in support of the successful delivery and administration of quality programs, conferences and events, the on-going daily operations of the team, and the University of Calgary Continuing Education (UCCE). Functions are carried out under the direction of the Associate Director, Continuing Education.

This role is partially funded by , eligible candidates must be:

• between 15 and 30 years of age
• either a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred
• legally entitled to work in Canada

The Summer Student duties may include but are not limited to:

PROGRAM SUPPORT

• Provide support for the domestic programming teams for the successful delivery and administration of programs to corporate clients and open enrolment programs targeted to the public
• Research and compile best practices for programming processes, procedures and identify continuous improvement areas
• Assist Program Managers and Program Director with data input on program requirements, program policies and procedures, partnership and professional programs
• Perform a variety of duties in support of the successful delivery and administration of special projects, the on-going daily operations of the team
• Review Course and Program Materials including outlines, assessments and learning outcomes to ensure alignment to Bloom’s Taxonomy

MARKET RESEARCH and ANALYSIS

• Performing market analysis and research on competition
• Manage and update database and customer relationship management systems (CRM)
• Help organize marketing events
• Develop content for marketing campaigns, considering our clients¿ needs and their specific industries; Monitor social channels for trending news
• Create meta descriptions, build case studies, ensure alignment of course outline to website descriptions
• Perform research about our customers and market segments (corporate clients and open enrolment students). Provide recommendations for reaching these audiences including expanding reach in the digital space.
• Provide action plans where necessary to improve profitability, market share, client success ratings impacting revenue, costs and growth.
• Analyze social media metrics with a view to identifying key indicators and areas of improvement. Track and report upon Key Performance Indicators
• Gather, assess and maintain competitive analysis related to existing and emerging competitive products/services, market developments and industry trends
• Product Development; Research new certificates and courses; review Burning Glass data and refresh existing market research

ADMINISTRATIVE SUPPORT

• Records management in compliance with University policy (i.e. retention and destruction)
• Data input on program requirements, course and schedule details, program policies and procedures, partnership and professional accreditation details into the UCCE registration system
• Assist with the annual graduation ceremony
• Other administrative duties as required

Application Deadline: June 28, 2021

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit .

The University of Calgary has launched an institution-wide in line with the foundational goals of , committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

Company: University of Calgary

Expected salary:

Location: Canada

Job date: Wed, 23 Jun 2021 07:07:56 GMT