Team Leader Application Development

Job title: Team Leader Application Development

Job description: For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada’s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.

Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.

Along with Medavie Health Services, we are part of Medavie – a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians.

Job Title: Team Leader Application Development
Department: Application Development
Competition: 83968
Internal/External: Internal/External
Employment Type: Full Time, Permanent
Location: NS/NB/PEI/NL/ON/QC – Remote
Salary: Competitive Compensation and Benefits
Reports To: Manager

The Disability Claims Management IT Operational Team within Application Development specializes in supporting the day-to-day operations of Case Management Systems; to include FINEOS, WITS, DCMS, and EWOC.

We also offer:

• A dynamic and close-knit culture far from your typical office environment
• A comprehensive health and dental plan that is 100% employer paid
• Focus on career development and internal promotion
• Emphasis on employee work life balance, providing wellness credits, health assessment tools and fitness center discounts

Key Responsibilities:

The team lead is responsible for supervising activities of all application development personnel for the Operational support of assigned areas in Disability Claims Management. The main duties are to ensure the appropriate planning and management of the personnel, provide HR administration duties for the operational team as well as personnel assigned to projects. In conjunction with other Team Leads assess the progress and effectiveness of the application development processes, identifying areas of vulnerability and process improvements as necessary. The Team Lead will oversee several projects / releases and manage the priorities in collaboration with the business.

• Provide people management including coaching, mentoring, objective setting, employee performance reviews, career development, employee engagement, on-boarding and training.
• Work directly with the business to review and prioritize work items and support resolution of issues and concerns.
• Participate in project risk/prioritization discussions, as well as in requirements gathering and/or reviews and obtain clarification of requirements where necessary.
• Advise, persuade &/or negotiate on problems or situations of a simple to complex nature.
• Monitor and ensure compliance to service levels, processes, and standards
• Investigate defects, analyze, and resolve configuration issues in a timely manner, escalating to vendor when necessary.
• Monitor and ensure compliance to service levels, processes, and standards.
• Prepare and present status of work items or projects as required.
• Liaise with internal and external partners and customers to support resolution of issues and concerns.
• Participate in the hiring process; selecting appropriate candidates and participating in interviews; Scheduling and resourcing for all work items.
• Identifying training requirements / opportunities.
• Plan and coordinate simple to complex projects and activities with team members and any stakeholders both internal to Medavie Blue Cross and external clients or software vendors.

Skills:

• The ability to work quickly and accurately under pressure of time restraints
• Be well organized, with excellent time management skills
• Have excellent oral and written communication skills
• Possess highly effective listening skills
• Demonstrate mature and professional judgment and decision-making ability
• Solid understanding of traditional SDLC and Agile methodologies
• Experience implementing and/or supporting SaaS products.
• Experience with system integration and data migration solutions.
• Demonstrated skills facilitating and building consensus among process stakeholders.

Leadership Accountabilities:

Values and Ethics: Is honest and transparent in dealing with issues

Engagement: Encourages collaboration and quickly finds common ground to resolve issues

People Management: Leverages skills and abilities to build a cohesive team to ensure consistency in front-line execution

Strategic Thinking: Strong analytical and problem-solving skills; strong customer service orientation

Action Management: Know how to organize people and activities, understands how to separate, and combine tasks into efficient workflow.

Qualifications:

Education: University Degree or College Diploma in Computer Science or similar program

Work Experience: The ideal candidate will have 7+ years’ experience developing and supporting systems including analysis and 2-3 years of experience in leadership and guidance of a team in an IT Environment.

Computer Skills: Experience in all Microsoft Office Suite programs; ability to navigate between various applications; strong keyboarding skills and the ability to enter data with speed and precision.

Language: Proficiency in English is required (written & spoken). French would be an asset.

#CBM1

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted. Medavie Blue Cross is an equal opportunity employer.

In order to keep our employees, candidates, and community safe during the COVID-19 pandemic, the majority of our employees are working from home within Canada. All interviewing, onboarding and most work takes place remotely at this time. For those employees who must work in our offices, we have taken every precaution to ensure the health and safety of our people by providing strict protocols/practices to meet legislated client and company needs, as well as modifications to the worksites to mitigate the risks for everyone’s protection.

At Medavie, everything we do is to improve the wellbeing of Canadians. We have implemented a COVID-19 Vaccination Policy as part of our ongoing efforts to protect the health and safety of our employees, partners, plan members and the communities where we live and work. Proof of full vaccination is required for all employees at Medavie Blue Cross.

Company: Medavie Blue Cross

Expected salary:

Location: Canada

Job date: Fri, 11 Mar 2022 07:30:08 GMT

Job Source: Careerjet.ca

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