Senior Consultant, Crisis Management

Job title: Senior Consultant, Crisis Management

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Description

What You’ll Be Doing

This position will support the overall mandate of the Corporate Security group to oversee and manage the close coordination of all security, business continuity and safety related activities within our Bank.

As the Senior Consultant, Crisis Management, you will join CIBC’s Corporate Security’s Enterprise Continuity, Protection and Response team. The position contributes strongly to the ongoing design, maintenance and cost effectiveness of the overall Crisis Management Program(CM).

The role will work with people at all levels in the organization from senior business-unit leaders and corporate management to business partners. Expectations would include a hands-on teamwork approach to solving problems, planning, managing change and people related to all aspects of the crisis management to support business planning, preparation and recovery.

How You’ll Succeed

Crisis Management – The Crisis Management Consultant will support the strategy, development, implementation, maintenance, and execution of CIBC Global Crisis Management Program. This includes the development and alignment of the CM program into the Regions. Leads and/or participates in Crisis Management Planning Workgroups Supports development and documentation of the Crisis Management Plan, Crisis Management Operational Plans and Procedures, Crisis Playbooks, associated Training Program and Communication Strategies. Develop decision management framework for various crisis scenarios. Designs the plan for and leads the continuous improvement for crisis management program activities, processes and documents based on feedback from exercises, lessons learned from events and best practices. The position also carries responsibility for governance and reporting on Crisis Management activities as required for internal audit and regulatory requirements. In the event of a major business interruption, the incumbent serves as an important member of the CIBC Recovery Organization to contribute strongly to the overall recovery effort

Operational/Business Effectiveness – Manages the development and communication of the enterprise wide crisis management plan in line with the business continuity management program and policy; including tools, templates and instructional guides. Work with appropriate leads and stakeholders to govern the development of playbooks for various crisis scenario’s, research risk situations, assess ,identify appropriate escalation actions and operational mitigation strategies, and communication strategies using prescribed systems and templates. Perform second line of defense challenge role and monitoring and oversight of adherence of various participants to the CM program. Participates in internal and industry benchmarking activities. Represents SPG, T&O in internal and external industry forums on crisis management, as require

Training Development – Develop training strategy and manages the design and implementation of crisis management testing; including: tabletop, call tree and corporate simulation exercises to ensure an ongoing capability exists to meet CIBC’s overall recovery objectives. Develop and provide training and ongoing support to Crisis Management Team and stakeholder across the enterprise in delivery of the framework and plan. Assists with developing comprehensive presentations on proposed or modified training solutions providing factual and conceptual information to achieve business objectives and goals

Compliance – Ensures regulatory requirements are reviewed against required standard practices and implemented, responding to industry and regulatory requirements and providing detailed metrics based reporting for Crisis Management activities Undertakes key CM support role to the Crisis Management and Task Force Teams in the event of crisis. Provides crisis management expertise and specific knowledge about the Crisis Management Plan and processes, assisting with invocation, response and recovery activities as required

Who You Are

You can demonstrate experience in. Must have extensive experience with Microsoft Suite – Office, Powerpoint, Excel, Outlook, Access, Project etc. Must have Accreditation and certificate in Business Continuity Management (BCM) professional practices – Disaster Recovery Institute (DRI) or Business Continuity Institute (BCI) and/or relative Crisis Management Training. Must have at least 5 years of experience as a Business Analyst. Must have strong relationship management and building skills. Must have strong presentation and communication skills – oral and written. Must have formal exposure to Crisis Management Technique

You can demonstrate knowledge in. Must have strong knowledge of project management methodologies You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.

You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home

Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity

Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training

Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

**Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC. An annual criminal record check may also be required.

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location Toronto-CC West 18th Floor

Employment Type Regular

Weekly Hours 37.5

Skills

Analytical Skills (Inactive), Anticipating the Future (Inactive), Attention to Detail (Inactive), Demonstrating Business Acumen (Inactive), Instilling Trust (Inactive), Managing Relationships (Inactive), Multi-tasking (Inactive), Problem Solving, Taking a Global Perspective (Inactive)

Company: CIBC

Expected salary:

Location: Toronto, ON

Job date: Wed, 15 Dec 2021 23:29:27 GMT

Job Source: Careerjet.ca

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