Order Management/Manager

Job title: Order Management/Manager

Job description: The recruitment team at Myticas Consulting is looking for an experienced Fullstack Developer who would be interested in a full-time permanent opportunity headquartered within Ottawa, ON region.

Candidate will be required to work onsite at the Ottawa.

Key Responsibilities

• Review and validate all Customer purchase orders (PO) requirements to meet the Canada Order booking policy.
• Ensure that all internal approvals are received for Customer Trial and Evaluations, Advanced authorizations, Free of Charge/Cost only orders as per the Delegation of Authority.
• Performs data entry into electronic SAP business systems and associated peripheral systems.
• Coordinate customer request dates, ship dates, and schedule changes with external customers and internal operations for furnish-only orders.
• Communicate and hand expedite requests for hardware and services to appropriate stakeholders
• Maintain ownership and responsibility for all Purchase Order-related issues through to resolution to ensure customer satisfaction.
• Follow established processes to accept or reject customer purchase orders based on contractual requirements, internal policy, and business feasibility.
• Maintain electronic and paper files/records according to established procedures including, but not limited to, purchase orders, change orders, part numbers, expedites, delivery challenges, etc.
• Maintain accurate files that meet both Internal and External audit Sarbanes Oxley (SOX) standards.
• Select appropriate contract in alignment with purchase order equipment.
• Understand and implement customer billing requirements, including special codes
• Participate and assist in monthly and quarterly revenue pushes to ensure that revenue targets are met for the company.
• Maintain and publish necessary reports as defined by external and internal customer needs.
• Review acknowledgements and revisions before mailing to the customer.
• Assist Finance to resolve any bookings and Accounts receivable issues.
• Perform other duties as assigned.

Education

• Post-Secondary education or equivalent combination of skills and experience.
• Project Management experience would be an asset.

Experience

• Experience in Order Management or related field an asset
• Experience in the Telecommunications industry and SAP or other ERP system would be an asset.
• Excellent communication, telephone, and interpersonal skills necessary to effectively deal with critical Customers of Canada.
• Responds to requests for information and assistance in a timely and professional manner
• Organizational ability, judgment, and decision-making proficiency to carry out routine tasks within defined instructions or guidelines
• Organized self-starter with the ability to function independently in a team environment
• Requires a basic technical understanding of computer systems and some knowledge of business processes and operations, preferably in a high-tech environment.
• Must demonstrate good analytical and problem-solving aptitude, resourcefulness, and judgment.
• Must have a strong client focus and excellent written and verbal communication skills.

Computer Skills

• SAP or other ERP experience preferred
• Excel, Word, Outlook, Internet Explorer

Working Environment

• Opportunity to work additional hours during peak periods at month-end, quarter-end, and year-end

INDSA

Company: Myticas Consulting

Expected salary:

Location: Ottawa, ON

Job date: Fri, 17 Dec 2021 08:57:09 GMT

Job Source: Careerjet.ca

Click Here to Apply