Sales and Service Administration Assistant

Job Overview

Job title: Sales and Service Administration Assistant

Job description: Company Description

When you join the TWIS team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. Our team is currently looking for a/an:

Sales and Service Administration Assistant

Job Description

What you will do:

As a member of our Lifestyle Administration team, your responsibilities will include:

  • Processing daily correspondences, which includes reviewing, sorting, completing and routing incoming department correspondence.
  • Initiating communications and follow up requirements to clients and appropriate parties to request or verify information as required. This includes following established department procedures.
  • Reviewing all new business applications to ensure they are completed properly. Entering policy information, follow-up notes for outstanding documentation as required and processes policy cancellations.
  • Auditing and updating policy information on the broker management system to ensure accuracy of data and policies.
  • Completing administrative requests, which includes assembling information and documents, and/or making changes to policies.

Qualifications

What you will bring:

If this opportunity sounds interesting, and you meet the following requirements, you might be the person we’re looking for. We need someone who has:

  • A secondary school diploma.
  • A minimum of one year’s experience in an office environment.
  • A minimum of one year’s experience in the insurance industry or a related field is considered an asset.
  • Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
  • Superior time management, project management and organizational skills to manage competing priorities.
  • Intermediate knowledge of Microsoft Office Suite applications.
  • Experience working with Power Broker and insurance company portals is an asset.
  • The ability to communicate in French is an asset

We also consider your potential. If you know you have what it takes to do the job but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

What we offer:

  • Competitive salary and bonus structure
  • Industry-leading employer-paid group benefits that start on your first day
  • Defined benefit pension plan
  • 100% coverage of continuing education and licensing fees (including RIBO and AIC courses)
  • Flexible work from home and hybrid options
  • Opportunities for advancement

TWIS is more than just a place to work. In addition to competitive salaries and industry-leading benefits, TWIS offers a work environment where your opinions are valued and expected! Our employees have the opportunity to provide feedback on departmental goals, to work collaboratively, and to continuously improve their professional skills. We take pride in our employee programs, including health and wellness initiatives, social events and much more! To recruit the best, we offer the best. For more information on TWIS, visit the page on our website.

If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Company: TW Insurance Services (TWIS)

Expected salary:

Location: Waterloo, ON

Job date: Fri, 12 Aug 2022 22:35:36 GMT

Job Source: Careerjet.ca

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