Human Resource Operations Analyst

Job title: Human Resource Operations Analyst

Job description: At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters.

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Job Summary

The Human Resource Operations Analyst is responsible for ensuring that the Human Resources Information System (HRIS) tools and processes are used to their full potential by auditing, reporting, and doing process improvement implementation. The incumbent collaborates with stakeholders and influences them to leverage the technology in place.

Main Responsibilities

• Ensure data integrity in the HRIS system and understand the impacts of the data to our Human Resources (HR) reporting
• Perform internal process audits
• Measure current process performance and gaps
• Analyze root causes to establish appropriate and sustainable solutions to operational issues
• Improve processes, while training and coaching
• Oversee the daily operation of technology platforms
• Define and monitor Key Performance Indicators (KPIs) to assess performance, perform analysis and produce reports
• Prepare presentation materials and reports to communicate to stakeholders
• Help maintain the integrity and reliability of the current system (e.g., security roles, group management)
• Participate in testing improvements or releases in the various HR information systems
• Contact vendors, internal stakeholders, or employees (current or future) when there are challenges to investigate situations and find resolution
• Collaborate with other HRIS team members, HR team, Information and Technology (I&T) groups and key stakeholders
• Participate in various HR Technology projects

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

Requirements

Human Resources

• Between 5 to 7 years of experience with HRIS and administrative experience in HR

• Between 1 to 2 years experience using Tableau and or PowerBI*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

• Bachelor’s Degree in Business Administration, Human Resources, Computer Science, or equivalent
• Cornerstone Certification*

*Any designation for these above would be considered as an asset

Competencies

• Demonstrates active listening
• Solves problems to create value
• Collaborates with others and shares information
• Sets direction and inspires others
• Communicates with impact
• Delegates and empowers others to create accountability
• Applies critical thinking
• Demonstrate agility and drives change

Technical Skills/Knowledge

• Knowledge of Microsoft Office
• Fluently bilingual both written and verbal (English, French)
• Knowledge of rail transportation or logistic industry *

*Any knowledge for any of the above would be considered as an asset

Organizational Impact

Decision Making & Impacts

The Human Resources Operations Analyst is responsible to ensure that HRIS tools are used to their full potential by auditing, reporting, and doing process improvement. Although the role does not have direct high-level decision-making authority, the work itself influences on the systems and on the various Centers of Excellence (COE). The incumbent is authorized to make day-to-day analysis-related decisions. If an exceptional situation arises or if there is a challenge the Senior HR Operations Manager will be involved. The role ensures that the tools available to employees and to the HR team members are optimized.

Level of Interaction/Influence

The Human Resources Operations Analyst interacts with individuals internal and external to CN. Within the organization, the incumbent liaises with the different COEs, the HRIS team, I&T and various stakeholders on a regular basis and guides them toward best practices to ensure long-term viability of the tools in place. Across departments, the incumbent acts as the HR representative for audit and process optimization. Outside of CN, the position liaises with solutions vendors.

Employees Supervised/Organizational Structure

The Human Resources Operations Analyst reports to the Senior Human Resources Operations Manager and has no supervisory responsibility.

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Company: Canadian National Railway

Expected salary:

Location: Montreal, QC

Job date: Sat, 22 Oct 2022 05:18:33 GMT

Job Source: Careerjet.ca

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