Administration Manager, Professional Regulator / Licensed Paralegal required

Job title: Administration Manager, Professional Regulator / Licensed Paralegal required

Job description: Our client, a leading professional regulator is searching for a Licensed Paralegal with supervisory skills to act as a member of the Department’ s management team and oversee all operations and projects as they relate to Intake and Resolution.

Key Responsibilities:

Supports the Intake & Resolution mandate to act in a timely, efficient and transparent manner in responding to complaints.

Reviews, evaluates and implements administrative procedures in conjunction with the Director, ensuring administrative staff workloads are balanced and effectively carried out.

Delegates and monitors the work assignments of assigned administrative staff, ensuring that results are timely and consistent.

Assists in the formulation of procedures and criteria for the screening and assignment of complaints, and in the resolution of process questions raised by complainants.

Communicates orally or in writing with staff, complainants, witnesses, members of the public and licensees regarding the regulatory process and the status or disposition of cases.

Drafts appropriate responses to inquiries to be sent directly or prepared in draft on behalf of Counsel or Officers.

Demonstrates excellent interpersonal and communication skills, showing compassion to complainants and licensees while maintaining regulatory excellence in responses.

Hires, trains, develops and evaluates employees

QUALIFICATIONS REQUIRED:

• A post-secondary degree with a specialization in legal administration, business or related field, and a paralegal license in good standing with the Law Society of Ontario*.
• A minimum of 7 years’ working experience in a regulatory and/or legal environment providing senior administrative support and office management is required, 3 to 4 years of which includes para professional and supervisory experience in a law practice, government and/or regulatory environment.

85 – 90K Plus Pension Plan 9 to 5. Hybrid Work Model

Interested candidates may forward a resume to Martha Orr morr@deangroup.ca

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Company: Dean Group

Expected salary:

Location: Toronto, ON

Job date: Sat, 10 Sep 2022 22:33:36 GMT

Job Source: Careerjet.ca

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