Administrative Assistant

Job Overview

Job Number: 1609

Job title: Administrative Assistant

Company: Royal Victoria Regional Health Centre

Job description: Regional Infection Prevention & Control Hub – Administrative Assistant (Temporary Full Time)

Hub/Spoke Model:
As a part of the province of Ontario’s comprehensive plan in Keeping Ontario Safe: Preparing for Future Waves of Covid-19 and to address the immediate challenges of Covid-19 and other infections the creation of Infection Prevention & Control (IPAC) Hub/Spoke models have been developed according to regional areas.

Ontario Health has identified organizations including hospitals, public health units and others across the province to lead local IPAC Hubs. The Royal Victoria Regional Health Centre (RVH) will lead the Northern Central Region IPAC Hub partnering with local and provincial public health units along with other regional stakeholders. The hub organizations will work with partners from across the local health systems who have IPAC expertise to ensure that this specialized guidance and support is available to congregate living settings and acute care organizations. The role of the hub/spoke model is to work in collaboration with partners and regional stakeholders to build capacity, create educational opportunities, and provide access to IPAC expertise and the creation and ongoing development of an IPAC Community of Practice. The roles within the IPAC Hub model will report directly to the Professional Practice Department at RVH.

The Administrative Assistant will provide confidential and efficient administrative support services to the Northern Central Region Infection Prevention & Control Hub leadership and staff. In addition the Administrative Assistant will perform duties such as meeting/event planning, maintain an electronic and hard copy filing system and various other assigned duties. They will also be a communications link between the hub lead and the partner facilities.

Key responsibilities include but not limited to:

  • Receive and direct phone calls from physicians, leaders, all other hospital staff, as well as external and community inquiries
  • Receive and direct all incoming and outgoing email and hardcopy mail
  • Co-ordinate appointments for the leadership staff
  • Assist leaders by preparing correspondence, lectures, reports, memos, agendas, minutes, and publications
  • Maintain adequate stock of stationary, office supplies and equipment at all times
  • Order and receive all products necessary for the function of the department
  • Record, distribute and file minutes of departmental staff and other meetings
  • Prepare agendas, minutes and documents required for meetings
  • Coordinate customer services requests
  • General tidiness and maintenance of office areas

As a qualified candidate you will have the following job requirements:

  • College Diploma in Office Administration or equivalent required
  • Progressive experience in administrative support roles required
  • Strong computer skills including MS Office Suites (Outlook, Word, Excel and PowerPoint, and Visio) required
  • Has experience working for Manager/Director level leadership required
  • Experience working in healthcare is preferred

You will be a great fit for this position if you have:

  • Professionalism, initiative, creativity and self-direction
  • Strong interpersonal skills
  • Commitment to customer service skills
  • Ability to communicate effectively using both oral and written format
  • Proven ability to be flexible and adaptable to a changing work environment
  • Ability to prioritize and function effectively in a busy environment
  • Demonstrated problem-solving ability and organizational skills
  • Ability to work independently and collaboratively as part of a team
  • Ability to function in a multi-task environment
  • Strong commitment to maintaining confidentiality
  • Demonstrated technical skills – computer software and audio-visual equipment
  • Must possess the ability to work in an environment where there is constant interruption

Unless otherwise stated applicants must have a minimum educational requirement of Grade 12 or equivalent and must demonstrate proven workplace excellence through commitment to strong job performance and attendance.

Please be reminded that as a Regional Health Centre, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts – days, evenings, and nights.

Employment Equity

RVH is committed to diversity and employment equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ persons, and others who may contribute to a diverse workplace.

Accommodation in the Workplace

RVH offers accommodation for applicants with disabilities in the recruitment process, and is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). RVH will work proactively through all stages of recruitment to create a barrier-free process and to provide accommodations as required. If you require accommodation during the interview process, please contact Human Resources at 705-739-5605.

Health & Safety Workplace Responsibilities

  • Must adhere to the duties of workers, as stipulated in Section 28 of the Occupational Health and Safety Act.
  • Must adhere to all RVH administrative and applicable departmental occupational health and safety policies, procedures and protocol.
  • Must adhere to Bill 132 of the Occupational Health and Safety Act in regards to the Sexual Violence and Harassment Action Plan Act, and creating a work environment free of psychological harassment.
  • Must be able to perform all bona fide essential duties in the position description, which may include lifting and moving patients, pushing, pulling, bending, stooping, etc.
  • Must complete a pre-employment health assessment, including review of the Job Demands Analysis for the position, as a condition of employment.
  • Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers.

Our Code of Conduct

All staff, physicians, volunteers, service providers and students are committed to creating a positive, respectful work environment for each other and our patients and families.

RVH is guided by its MY CARE strategic plan which puts patients and families at the centre of all we do.

Our Vision

Make each life better. Together.

Our Mission Statement

Exceptional care is our passion.

People are our inspiration.

Safety is our promise.

Our Values

Work Together | Respect All | Think Big | Own It | Care

If you are interested in joining our inspiring team, please apply online before 1100pm EST on the posting close date. Royal Victoria Regional Health Centre thanks all applicants, however, only those selected for an interview will be contacted. If interviewed, an accompanying portfolio may be required which will include documented evidence of course completion. An inclusive, barrier-free selection process will be provided as required under RVHs Employment Accommodation Policy. Applicants need to make their needs known to Human Resources in advance and information related to accommodation will be addressed confidentially.

As part of the mandatory screen process RVH requires professional references, verification of academic training, professional accreditation, plus a current Criminal Records Check and Vulnerable Sector Screening.

Expected salary:

Location: Ontario

Job date: Sun, 24 Jan 2021 01:09:11 GMT

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