Assistant Manager, Housekeeping

Job title: Assistant Manager, Housekeeping

Job description: Under the direction of the Executive Housekeeper, this position will monitor the day-to-day activities of the Housekeeping operations while establish a safe and welcoming work environment for all Team Members.

Key Accountabilities:

• Overseeing Housekeeping operations and all related areas in the absence of the Executive Housekeeper or Assistant Manager, Housekeeping •Ensuring Team Members have proper supplies, equipment and uniforms to perform duties as required •Overseeing Team Members to ensure they have superior guidance and resources to achieve objectives •Performing regular hotel room inspections to ensure the consistent quality of room preparation and effectiveness of existing system •Allocating rooms and shared area workloads to Team Members •Participating in recruitment and onboarding of Team Members •Maintaining inventory of amenities and other supplies as needed •Overseeing lost and found procedures •Ensuring guest room status is communicated to the Front Desk in a timely and efficient manner •Observing service behaviors of Team Members and providing feedback as required •Promoting positive guest interactions through prompt, courteous and efficient service •Liaising and communicating effectively with all appropriate departments •Responding to, resolving or reporting issues as escalated •Developing and cultivating strong working relationships with all stakeholders (Guests, and Team Members) •Ensuring compliance with licensing laws, health and safety and other statutory regulations •Performing other duties as assigned or directed

Education and Qualification Requirements:

• Post-Secondary hospitality or hotel education or suitable combination of education and experience •Minimum 1 year housekeeping management experience •Ability to lead and mentor team •SIR, Smart Serve or IGB Certificate, WHMIS and additional certification as needed •Computer literacy in MS Office (Word, Excel, Outlook) an asset

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About Great Canadian Gaming Corp.

Great Canadian is a leading gaming, entertainment and hospitality company in Canada. With 28 gaming properties across Ontario, British Columbia, Nova Scotia, New Brunswick and Washington State, G…

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Expected salary:

Location: Richmond, BC

Job date: Thu, 17 Jun 2021 07:22:24 GMT