Associate Network Administration
Job Overview
Job title: Associate Network Administration
Job description: Req Id: 338072
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Bell is making unmatched investments in our world-leading broadband fibre and wireless networks because we know they’re the backbone of the products and services our customers love. If you’re excited about transforming the way people connect, our Network team is the right place for you.
Name and description of the hiring team:
The ADI team is part of the Access Network team and overseas deployment of the outside plant based on work plans and engineering specifications in order to provide customers with state-of-the-art technology.
Upon receipt of plans and specifications, ADI’s work involves analyzing them and tracking the information specific to customers and equipment in order to update the various databases.
Job duties/accountabilities:
- Manage databases and update the specific components of the access network
- Analyze work plans or any other specifications
- Verify customer addresses as well as the network and equipment in place to ensure the availability of customer service
- Ensure the integrity of various databases by making the appropriate corrections
- Create and update specialized equipment reports
- Contact various internal and external stakeholders to obtain the required data to analyze and issue solutions to provide customer service
- Manage, prioritize and rigorously follow up on requests in order to respect established deadlines and meet customer dates
- Participate and/or endorse, improving work methods and/or processes
Critical qualifications/competencies:
- Excellent IT knowledge and skills
- Knowledge of telecommunication networks and telephony
- Demonstrate judgment to anticipate and resolve problems, and take the necessary risks
- Well-honed organizational and priority-management skills
- Ability to communicate effectively with internal and external clients and business partners
- Autonomy, flexibility and responsibility
- Highly developed sense of initiative and seeks innovative solutions
- Ability to adapt quickly to changes in processes and priorities according to emergencies
- Discipline and superior quality
- Ability to work in a team
- Strong learning ability
- Knowledge of MS Office software: (Outlook / Word intermediate, Excel intermediate)
- French, Fluent i with no significant limitation
- English, Working ability in to carry out normal business in the language
Preferred qualifications/competencies:
- Experience with databases (data entry)
- Knowledge of IPAIRS, ACCESS, BCRIS, SAP P50 and NETWORK X
Job location address: 2715 boulevard Versant Nord, Ste-Foy, Québec
Bilingualism is required (English and French); adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status: Temporary part time
Job Location: Canada : Quebec : Sainte-Foy
Flexible work profile: Remote
Application Deadline: 12/09/2021
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at .
Created: Canada, QC, Sainte-Foy
Bell, one of
Company: Bell
Expected salary:
Location: Sainte-Foy, QC
Job date: Tue, 30 Nov 2021 23:50:04 GMT
Job Source: Careerjet.ca