Bilingual Technician – Product administration

Job Overview

Job title: Bilingual Technician – Product administration

Job description: Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level NV-07

As a bilingual Technician – Product administration, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts.

You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing.

You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.

General Information on the Position

Main responsibilities

Provide technical support for projects and complex operational issues

Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans

Prepare technical notes to enhance the skills and knowledge of users and their teams

Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems

Provide technical support for the implementation of new products and tools.

Other working conditions

Schedule: Monday through Thursday, and 8:00 a.m. to 5:00 p.m. on Friday

Workplace: Currently regular telework because of the pandemic. Position located in Aurora. The work arrangement for the position is hybrid work #LI-Hybrid

Temporary work : scheduled to end on February 11, 2023

Number of job available: 1

Qualifications

College diploma in financial services or in a related field

A minimum of 3 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Advanced level of French

Proficient speaker, advanced knowledge of English

Desjardins Cross-sector skills Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job Ambiguity, Communicates effectively, Decision quality, Situational adaptability

Work Location 333 First Commerce Dr. Aurora

Trade Union Non Syndiqué

Unposting Date 2022-02-2

Job Family Administration (FG)

Company: Desjardins

Expected salary:

Location: Quebec City, QC

Job date: Fri, 21 Jan 2022 02:48:20 GMT

Job Source: Careerjet.ca

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