CHANGE MANAGEMENT SPECIALIST, IT SYSTEMS MODERNIZATION

Job title: CHANGE MANAGEMENT SPECIALIST, IT SYSTEMS MODERNIZATION

Job description: Competition number: J1221-0508

Department: IMS

Status: Full-Time, Term (18 months)

Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week)

Annual/hourly salary: $68,400—$100,400 (position with benefits and pension plan)

Closing date: January 9, 2022

Equity, Diversity and Inclusion:

It is the National Arts Centre’s goal to be a more welcoming, inclusive, accessible, and diverse organization for all Canadians. We believe that the basis of this inclusivity requires a socially and culturally diverse workforce and, therefore, we actively seek to recruit candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), persons from the LGBTQ2+ community and persons with disabilities. We encourage you to self-identify in the recruitment process.

COVID-19 Pandemic:

The incumbent may be required to work remotely either full-time or in a hybrid fashion until the end of the pandemic. All necessary working tools needed to fulfill the duties and responsibilities of this position will be provided to the employee for this purpose.

The NAC recognizes its heightened duty to protect employees from health and safety risks during the current pandemic. Therefore, an offer of employment shall be conditional upon receipt of written confirmation that the selected candidate has been fully vaccinated. Certified medical conditions will be accommodated as well as exemptions based on established religious objection.

The above information will be filed in keeping with the Privacy Act.

Introducing the National Arts Centre.

The National Arts Centre (NAC) is Canada’s bilingual, multidisciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety—and nurtures the next generation of audiences and artists from across Canada.

Curious to learn more? We invite you to read our strategic plan for 2020–2023 in .

Collaboration, innovation and community-led engagement are only some of the many initiatives the NAC will leverage to help shape a more diverse, equitable, and inclusive future for the performing arts in Canada. One that embodies our slogan and loudly proclaims that Canada is our stage.

Key activities:

Reporting to the Project Portfolio Manager, the Change Management Specialist will play a key role in ensuring NAC IT Systems Modernization Projects in the areas of Payroll, HR, Finance, CRM and Telephony meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption, ultimate higher utilization and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.
This person will work through many others in the organization to succeed. The change manager will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. The change manager will also support project teams in integrating change management activities into their project plans.
The change manager will:

• Apply a structured methodology and lead change management activities.

Apply a change management process and tools to create a strategy to support the adoption of the changes required by a project or initiative. * Support communication efforts.

• Support the design, development, delivery and management of communications.
• Assess the change impact.
• Conduct impact analyses, assess change readiness and identify key stakeholders.
• Lead and support the design and delivery of training programs.

Additional responsibilities may include:

• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics
• Identify and manage anticipated resistance
• Consult and coach project teams
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
• Support and engage senior leaders
• Coach managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into the project plan
• Evaluate and ensure user readiness
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level
• Manage the change portfolio

Requirements:

Skills and Qualifications

• A solid understanding of how people go through a change and the change process
• Experience and knowledge of change management principles, methodologies and tools
• Change management certification or designation (e.g. PROSCI or other) is desired
• Fluently bilingual in both official languages, English and French, written and spoken
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward-looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem-solving and root cause identification skills
• Able to work effectively at all levels of an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large-scale organizational change efforts.

Additional Info: Who can apply:

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

All communication will be conducted through email and interviews via videoconferencing. Please ensure to have the most up-to-date information on your resume, including your current email address.

If you are a person with a disability and require accommodation for an interview or written exam, please advise us when initially contacted.

The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a valid Background Check as a condition of employment.

While we appreciate all applications, only those selected for an interview will be contacted by us.

How to apply:

Please submit your cover letter and resume online through our ‘Careers Opportunities’ website at

Company:

Expected salary: $65000 – 100000 per year

Location: Ottawa, ON

Job date: Fri, 17 Dec 2021 08:30:17 GMT

Job Source: Careerjet.ca

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